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Customer Ratings & Reviews

Your price for this item is $223.99
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The comparable value price is $279.99

Customer reviews

Rating 4.1 out of 5 stars with 1220 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the laptop's price as a major advantage, praising its affordability. They also appreciate its user-friendly interface and ease of use, making it suitable for everyday tasks. However, the laptop's slow performance and short battery life are significant drawbacks, with users expressing frustration about its speed and limited usage time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,220 reviews
  • Rated 4 out of 5 stars

    Good computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with my MAC computer but use this one for bookkeeping with Quicken. It tends to run a little slow but I think that might be Windows 10. Meets my needs for an inexpensive computer to use for bookkeeping!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended buying two tablets. They great, very easy to use. I also got the keyboard for it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP has done it again, good computer for the money, If you don't need a lot of whistles and bells you can't beat this laptop .

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 5 out of 5 stars

    Its OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the fastest machine known to man, not the largest capacity...but it gets the job done for a casual surfer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for my girlfriend. I love HP and have several products from them. Excellent laptop for a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Bestbuybuyer2020

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. I prefer my MacBook Air to this but tor the price, it’s a nice product.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Price & Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a reasonable priced laptop by reputable company we found that in this HP. Very pleased with this laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for someone not computer savy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not very computer literate. So this computer was very easy to set up and very easy to set up my printer. The graphics are very clear. I also like the HP support assistant to help on technical issues,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMD inside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this notebook. It is 3 times lighter than a Dell and processors are super fast. Faster than greased lightening.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Bad Power

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery doesn’t last long and this laptop has constant freezes once the battery level drops to a certain level.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for homework

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this economical laptop for our 11 year old daughter so that she could do her homework on it, instead of my computer that often has sensitive business docs on it. She loves it, and so do we!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my kiddos for the price and for easy access to online classes. Works great for the value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop for the Price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a new laptop for my job. It seems okay so far. The laptop I originally wanted was sold out and I needed to get one right away. I actually wanted more memory, but so far this PC okay.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for our home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that it appears to have come with a virus. Constantly getting an internet security warning with instructions to contact Microsoft. Four times in a month. Not much help from Best Buy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great computer for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter enjoys this computer. It was not an expensive one but serves its purpose for what she needs. Runs great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Spent a lil more and got more

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t in love with the price but it’s amazing for what I have to do for work!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you really cant go wrong its a good laptop for the price good love the voice spec and good ram space that you get

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    Extremely slow but functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love it more if it were faster. Takes almost 5-8 minutes to open up and connect to WiFi. I have 100 Mbps WiFi but I was told it's the processor.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering what I paid for this, it was worth it. It starting updating on me during exams so I had to have the update times changed. Good for $200.00.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop, but can run slow.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All fine features, but can freeze. Run as few programs as possible. I try to keep only 1 or 2 windows open. Often had to restart when frozen. Just be careful, Otherwise, no problems.

    I would recommend this to a friend