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Customer Ratings & Reviews

Your price for this item is $223.99
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The comparable value price is $279.99

Customer reviews

Rating 4.1 out of 5 stars with 1220 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the laptop's price as a major advantage, praising its affordability. They also appreciate its user-friendly interface and ease of use, making it suitable for everyday tasks. However, the laptop's slow performance and short battery life are significant drawbacks, with users expressing frustration about its speed and limited usage time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,220 reviews
  • Rated 4 out of 5 stars

    good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently two of my kids HP laptop have hinge issues, one of them is of no use. both are pretty new. Got this one to replace, overall look and feel is good. Have to see how long the hinge will last.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    slow so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to be running slow out of the box. Also, the serial number is not able to be inputted for the virus threat software which came with the computer

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot, the size and the speed is perfect. It has randomly cut off on me but then would restart instantly and usually there was a windows update but I am still happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop as a spare to travel with. So far it has been very reliable. Great deal for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 5 out of 5 stars

    Great return service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is a little slow and clunky for me. I returned and got the Surface Pro

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    Good price value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for basic needs. Some slow speed. Too much software from MS, HP and others loaded that not needed but its slower start and work speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is good for basic computing. What I liked the most is I came in for a different laptop, and the sales rep pointed me to this one, on sale with a little better specs. So thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Decent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop for the price. Good specifications. A bit on the heavier side

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for web surfing which is what I bought it for. Haven’t came across any issues. Good price too.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value for price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for very inexpensive price. Microsoft software was a most price of computer

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice laptop for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for the price. I bought it for a colleague who had an older laptop that needed replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop serves all our needs for gaming it is fast, reliable and the images are fantastic. We always have been happy with our HP products and will continue to purchase more in future.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great little laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me this HP fits the bill exactly! Movies,music,games and photos! Price was absolutely perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 4 out of 5 stars

    great computer for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe it's a little slow to load and update, but for 249.00 it has 500 gigs of hard drive and 4gigs of memory. Works great . Replaced an old laptop I had and this one works better and is cheaper. I read all the negative comments about this one, but you simply can't beat it for the price. I guess the 1,000.00 laptops are better. But I'm not a gamer, so this one works fine for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little laptop for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really pleased with this HP laptop! Performs well for the casual user. Best part is the assistance from the Geek Squad Techs when the "operator" doesn't know where he messed up! Thanks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer for High School or Middle school students. It's fast and not loaded with a bunch of stock software that needs to be deleted after computer setup.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, great speed, sound and storage. Perfect for my kids to do school work, or just play games.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    great gift for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his laptop, he will use it for school and for playing games and other stuff. Very please.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very light weight and lots of different things can be done on it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this laptop for my kid for Christmas, easy to use, a good configuration and excellent price,

    I would recommend this to a friend