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Customer Ratings & Reviews

Your price for this item is $223.99
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The comparable value price is $279.99

Customer reviews

Rating 4.1 out of 5 stars with 1220 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the laptop's price as a major advantage, praising its affordability. They also appreciate its user-friendly interface and ease of use, making it suitable for everyday tasks. However, the laptop's slow performance and short battery life are significant drawbacks, with users expressing frustration about its speed and limited usage time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,220 reviews
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this device because i am used to SSD and HDD is kinda slow to me. But it is a great laptop for highs chool kids or beginners.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Worst computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 4 months I've had nothing but issues with this computer. I hardly use it but when I do it freezes constantly. Always shuts down for no reason is very slow from the beginning. I have even wiped it clean 3 times as soon as I started having problems. Now it stopped charging

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great starter laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for my 9year older. Would buy again. This made a great gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for all my needs! Very easy to use and navigate

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    work fine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine.The price is reasonable and okay for home use.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Fun computer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very flexible and easy to use computer. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great for a student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use for my student, he can do all his school projects on it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good! Satisfied buyer! Worth the price! Love it!

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop although it's not that fast when it is first turned on.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a good laptop. My daughter uses it for school

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for internet surfing, light use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a simple computer for daily use, not a gaming platform. This works out perfectly to view videos, pay bills online and use Office products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He is a special education teacher that needed a laptop for his job. The district does not supply laptops. He is very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, easy to use, fast processor. Very happy with my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good for my use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very good product. Have not used enough to give a higher rating. HP has very good reputation and Best Buy sales associate was helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a Christmas present and it is a great buy for the prize

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Just what my teen needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teen needed a laptop for school work and gaming - this was perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. Everything works great. I have had no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Price is Right

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is, wanted a laptop with a disc drive. Upgraded RAM makes it useable for what I needed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Affordable laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I intend to use it for browsing and watching youtube. Good for price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    So far I like this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good performance, easy to use. I have no complaints so far whatsoever

    I would recommend this to a friend