Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $223.99
Clearance
The comparable value price is $279.99

Customer reviews

Rating 4.1 out of 5 stars with 1220 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the laptop's price as a major advantage, praising its affordability. They also appreciate its user-friendly interface and ease of use, making it suitable for everyday tasks. However, the laptop's slow performance and short battery life are significant drawbacks, with users expressing frustration about its speed and limited usage time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,220 reviews
  • Rated 5 out of 5 stars

    Fits my needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop for the usual stuff... email, social media, web searches, etc. and this laptop fit the bill perfectly. Zero issues with set. Zero issues with using it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is very good and user friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very much it is a very good upgrade from my last last top easy to set up and comes with both online and geek squad support.I am very satisfied with my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent investment. I use it every single day for work. It is easy to travel with, works fast. I am very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer and computer are working very well!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff were most helpful helping me to choose a new computer and printer. I do expect them to continue to be knowledgeable and accommodating when I do need GEEK help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop in performace and cost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop in performace and cost.. We needed a new computer to replace our old VISTA unit and we required a disk drive for our work, and this fit the bill fine...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this computer.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband after his 8yr old computer crashed. He loves the speed of this one. It handles multiple applications at once with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what we need it to.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son since he's been doing more and more online school work. He says it works great and does what he needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to use. The screen resolution is great. Charge lasts a long time. it is also light and easily transported. The price was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent option for the price point

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me this has been a well equipped laptop for the price point. I don't game or anything, just needed something to surf and write reports on from time to time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for home use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop is great!! You can't beat the price for the hard drive size. It has windows 10 and a great processor. I would recommend this laptop to everyone!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good at first but I had it for about a year and it significantly slowed down to the point where I could no longer use it for my needs. I did use this heavily however almost every day

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Meets the average users requirement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are just an average person using facebook, email, and a general game like solitaire and general other programs this computer will fit your needs nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a small business and this computer is great for my day to day processes. I use it for my Cricut machine, keeping track of finances, emails and much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was perfect for my son. As a colllge student it works great with the internet at school. This is the second computer purchased from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop for the price. It's working very well with most of the things necessary for regular or office work, like excel, word, data analysis, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my laptop very much. It takes a while to get used to the keys being to the left and not in the center .Haven't had any issues with the laptop itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Beginner Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMD A6 Processor isn't the greatest but is enough for a beginner laptop. It beats similarly priced celeron/"pentium" processors. Good bang for the buck.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good for day to day

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like it for the normal day to day stuff. if you want to game this is not the computer for you. if your lifestyle is simply simple actions this laptop will work for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does Everything I need it to

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've taken this laptop to Florida with me while I used remote play to connect to my ps4 in Georgia. I also use it to connect to my smart TV

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the basic job done.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this just because I had an original MacBook that was almost 10 years old. The processor is still slow, but if you're not looking to do a whole lot on a laptop this is a pretty good bet.

    No, I would not recommend this to a friend