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Customer Ratings & Reviews

Your price for this item is $223.99
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The comparable value price is $279.99

Customer reviews

Rating 4.1 out of 5 stars with 1220 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the laptop's price as a major advantage, praising its affordability. They also appreciate its user-friendly interface and ease of use, making it suitable for everyday tasks. However, the laptop's slow performance and short battery life are significant drawbacks, with users expressing frustration about its speed and limited usage time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,220 reviews
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son’s Christmas present and he has absolutely loved it. Perfect for everything a teenager needs from watching videos to school work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine to use OFFICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing computer. I use it with office and surf the web and it is fast. I think this will not work with any design program like photoshop or autocad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has given me what I need for home and on the road. It is what I have needed for a while now and I am very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the texture of this laptop keeps it from slipping, it was a great value for HP. Appreciate the black to resist fingerprints and constant handling!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LIKE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it it great for social activities and college students. I also like it because it has enough storage space to download my pics and files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does a decent job

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think others mentioned remove bloatware a fresh clean install of windows and it does what you need on a basic level

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    Get what you pay for..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper laptop was low Memory. Was slow and chunky. Difficult to have multiple things running at once. Had to upgrade after only a few months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good price for quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop comes with everything you need. Has a DVD CD player. It's light and compact. The keyboard is durable and is with Bluetooth capable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the laptop for over a year and no problems. Keep up with your antivirus and Windows updates and shouldn’t have a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love all the features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big fan of HP products. I love all the features of my computer and the setup was very easy. I'm going to buy another one for my grandson.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for a kid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for eleven year old daughter. Works well. The only complaint is the constant updates that it keeps doing that takes up time. Otherwise good computer for a first time for a child.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    love the new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had Dell computers in the past , but am enjoying the new HP laptop. the price was great and have enjoyed the larger screen size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product, but I my daughter loves it, and I can use it as well because it's fast and I can have as many programs as I need

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    It’s ik

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 8 year old cousin and it runs really slow. We can be right next to a WiFi router and it still will not pick up the signal.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Faulty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am giving the review 2 stars because the laptop reboots on its own. I purchased in February for school and on 2 occasions when I was taking a time proctored test the laptop shut off on me. It had not been powered on long and no notifications to warn of the reboot. I took in to best-buy and was told it needed to be sent out to HP. At the time I was in the middle of school and was unable to be without my laptop so I had to deal with it. Its unfortunate that I had to experience this within 2 months of purchasing the laptop.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Computer worth it for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the computer but we have had a very difficult time loading programs like Facebook and Aol. Wish there were less programs we dont need and more emphasis on things we use a lot.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A little underwhelming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the HP 1 isn’t an impressive machine. It delivers a good value at an affordable price thanks to the decent processor and a good selection of usable features.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous version of this computer and am happy to have the upgrade now! Haven't played with it too much yet but so far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my college student she needed more storage space and a bright big beautiful screen she loves it,it moves quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad for my sons first laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop has enough power for all his homework assignments and large enough screen for watching Netflix

    I would recommend this to a friend