Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $223.99
Clearance
The comparable value price is $279.99

Customer reviews

Rating 4.1 out of 5 stars with 1220 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the laptop's price as a major advantage, praising its affordability. They also appreciate its user-friendly interface and ease of use, making it suitable for everyday tasks. However, the laptop's slow performance and short battery life are significant drawbacks, with users expressing frustration about its speed and limited usage time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,220 reviews
  • Rated 5 out of 5 stars

    Great for the kids

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP - 15.6" Laptop - AMD A6-Series - 4GB Memory - AMD Radeon R4 - 500GB Hard Drive - HP finish in jet black

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somewhat disappointed, I knew this was a very basic laptop but it is much slower than my old Toshiba L505 with Windows 7.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great 15" laptop, fits all my needs. Does get a lot of updates for the first 3 weeks, but seems to have settled down now.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    No battery life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the laptop set up and gave to one of our sales people. The laptop is his lifeline as he is out on the road and showing presentations on it to customers. He's had the laptop a week and has called me twice to complain about the battery life - which is only about an hour! He also stated the side vent gets really hot.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    new laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husbands laptop quit working well so he bought this one to replace it. He's very happy the HP purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    entry level with upgrades

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good college laptop, but runs slower than expected due to preloaded software. When you clean out startup programs, it runs well, and it is stocked with windows 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered online and was able to pick up the same day. When I arrived at the store I was in and out within 15 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer at reasonable price. Does what my husband needs it to do. Streams movies with good clarity and speed.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Comes in handy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was great for the price. I am more of a Mac user but need a PC for other things. This one came in handy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop smacktop

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, did exactly what I needed it for and played stardew valley. Big fan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HP product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the laptop I purchased. HP has always been a reliable purchase for me throughout the years.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    Not all that

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fine if your not going to need to store much on it. If you do It's slow and will freeze. Not a fan

    No, I would not recommend this to a friend
  • Cons mentioned:
    Windows 10

    Rated 2 out of 5 stars

    Disliked

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been a good lap top for me if it had a different windows program. For me windows 10 is not user friendly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Semi-Disapointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to take it in for repairs in about three weeks after getting it. Geek Squad took care of it. I am glad I purchased the extended warranty on this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great computer, has lasted way longer then expected for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Something is wrong with it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop is less than 30 days old and it has crashed and restarted itself in the middle of my work at leastv4 times. I've had to call Geek squad twice.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my wife to replace an old mac. Mostly used for home personal computing. Lots of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded ram to 16gb and replaced WiFi card for wireless AC and this thing rocks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for a kid in school as well as for work and personal use. This is the 2nd one I purchased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good simple laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you get what you pay for. mine had an issue which best buy resolved very quickly, but overall don't expect to get much out of this machine

    I would recommend this to a friend