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Customer Ratings & Reviews

Your price for this item is $223.99
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The comparable value price is $279.99

Customer reviews

Rating 4.1 out of 5 stars with 1220 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the laptop's price as a major advantage, praising its affordability. They also appreciate its user-friendly interface and ease of use, making it suitable for everyday tasks. However, the laptop's slow performance and short battery life are significant drawbacks, with users expressing frustration about its speed and limited usage time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,220 reviews
  • Rated 1 out of 5 stars

    If only I was wiser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yea seemed like a good deal until after I gave it as a gift to my step daughter.... then realized I could have bought a dell or chrome book for about $150 less... love getting ripped during the holiday season... lesson learned...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't care for this the keyboard up and down key sharing 1 key was a no go for me. It really is basic didn't have enough oomph online and it was so sluggish. So I returned it bought an ASUS.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    slower than molasses.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop takes 15 minutes to even open one web browsing page, if you use multiple tabs or god forbid want to use the calculator at the same time the laptop will crash.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised to see some of these negative reviews about the laptop. Out of the box it set up really quickly and the updates took less than 5 minutes. The display size is great and so is the speed. I have had no issues whatsoever since I took it out of the box. At this price the laptop is hard to beat. My friends Lenovo which he purchased for the same price has more issues and is slower in my opinion. I am very satisfied with this purchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality, crashed after 4 uses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this laptop for almost 2 weeks, used it about 4 times and it now is telling me I have a "hard error". my "hard error" was purchasing it in the first place.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Loud and noisy while running and had to return!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP was a letdown, very loud and noisy while running, don't know if it was defective or just how it runs, but could not tolerate it! Bought another brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slowest Computer ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a laptp I bought 5 years ago and it is sdlower out of the box than an overbudrdened 5 yar old laptop... Simply sucks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t even do the basics. Super slow. Horrible speakers. Traded for an even cheaper chrome book that ended up being wayyyyy better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Craptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hard drive stopped working after 33 days of purchase. Best Buy replaced it because I’ve purchased warranty at the time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible quality laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took it back several times due to a disk problem. Finally it was discover to be the main board

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used 4 times and now just a black screen. Reset 4 times and nothing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WORSE COMPUTER EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this computer keeps on shutting down on me .sometimes it don't even want to come on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It’s bad computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one day and locked up would not work it is a piece

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very slow. Not recommended for anyone trying to do anything big.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hp computer amd series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought went to set up and it does not work AMD 7th generation series

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    boot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laptop sometimes boot sometimes does not...i just waste mt time..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DONT BUY AT ALL. Not a very computer for everyday use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t connect to any WiFi right out of the box .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This laptop freezes too much.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop freezes and has a lot of glitches. BOO!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value, Start with a clean install!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading reviews here I decided to give this laptop a try for light work use. I followed the suggestions to start with a clean Win 10 install via the MS website before diving into it. I suggest upgrading the ram as well to bring this up to speed with much more expensive laptops. With a little work, it can save you a lot of money. The built in wifi cannot detect a 5g network, which is a bummer, but pretty happy with it so far.

    I would recommend this to a friend