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Customer Ratings & Reviews

Your price for this item is $450.99
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The comparable value price is $529.99

Customer reviews

Rating 4.4 out of 5 stars with 892 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the value of the 15.6" Touch-Screen Laptop, praising its touch screen capabilities, affordable price, and speedy performance. While some users express concerns about the battery life and build quality, many find it to be a great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 892 reviews
  • Pros mentioned:
    Price
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The configuration is really good for the price you pay. A little on the heavier side of laptops but I guess that’s the trade off for less dollars you spend.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Overall very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great processor speed and memory. Battery life is not as great as expected. Maybe 4 hours tops during active use. The main reason for the 4 star rating is that the wifi is only capable of running the 2.4 Ghz band. Therefore you have slower download speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    My first laptop hp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer Lenovo laptops, however, this hp laptop had a good price, very good processor, and memory, so I decided to buy it, so far it was a good choice.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 4 out of 5 stars

    Great laptop, once you make one upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've worked on and sold more than 30 of this model. The build quality feels good, the keyboard is solid (not a lot of "bounce" in typing like there is on inexpensive models), and it performs well AFTER you replace the terrible hard drive. Every single one of these I've opened up and installed a solid state drive. Once you do that (with a decent MLC or 3D-Nand-based drive), the performance opens right up and it flies. Prior to that, even with the i5 processor, it's performance is middling at best.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly, enjoyable touch screen usage. Fast speeds while using unlike smaller storage computers.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 4 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for an AMAZING price! So far I love it! Especially the touchscreen. Let’s see if it will stand the test of time.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 5 out of 5 stars

    Lite and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. All as expected. Laptop is fast and easy to set up. It also is lite weight.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 4 out of 5 stars

    convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lab top was purchased on clearance. great computer for my simple needs and for the price. I love the touch screen feature.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop to use when working from home! Very fast & touch screen feature is very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 5 out of 5 stars

    A Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Its lighter than my last computer and loads faster no buffering problems with any of my online videos and plays games great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    VERY NICE LAP TOP FOR THE PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY WIFE AND I ARE BEGINERS ON THE INTERNET,SO WE THOUGHT THIS WOULD BE THE BEST WAY TO START. THE PRICE WAS GOOD, AND 2 DDAYS LATER IT POPPED UP ON MY EMAIL AT WORK FOR AN EXTRA $ 50.00 OFF,WHICH MADE IT EVEN BETTER. WE ARE GETTING USED TO IT. STILL HAVING PRBLEMS WITH THE PRINTER WE PURCHASED. WE ARE DOWN LOADING THE MANUAL SO WE KNOW WHAT WERE DOING. IF NOT WE'LL GET HELP FROM ON LINE,WHICH IS VERY HELPFULL. OVER ALL WE ARE VERY SATISFIED WITH THE UNIT. THANK-YOU

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great, and was extremely affordable. Super easy to set up. I love the touch screen feature. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price the i5 processor make for seamless web surfing and fast videos on YouTube. The touchscreen is an added bonus

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop and this one is great! It’s easy to use and I love the touch screen! Very lightweight and charges quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer on sales for my wife. It's touchscreen and seems to be pretty fast.

    I would recommend this to a friend
  • Cons mentioned:
    Build quality

    Rated 4 out of 5 stars

    So far, so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop seems to be working just fine. It's newer and obviously faster than the old one that came with windows 7... if that gives you an idea on its age. This build quality seems a bit sub-par, but hey, it's a low end laptop. The screen is large enough, but has a very low DPI and not great color representation. For the use it was intended for, this is just fine. Not going to want to do graphics design or anything like that on here.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Awesome laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and it has great performance. Best birthday gift I've ever bought myself. I love everything this laptop does.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Really Kool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great.. It took me 22 minutes to set up the laptop with the help of Cortana...And any questions could be asked & clearly answered .. I never thought that I would have been able to handle the new touch screen laptop , However it's as easy as using a touch phone .. I'm a photographer and the screen shows my photos crystal clear... I would definitely recommend this item .. I just have to get an external CDRom for my picture CD's but that's not a big deal..

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good features for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Dad was looking to get a new laptop. Nothing elaborate- just a decent mid-range system at a good price. An optical drive was a must. The touch screen has turned out to be more useful than expected. So far so good after about 6 months. The only con would be the chassis. It's pretty basic and seems to be primarily plastic- so I don't think it would tolerate rough handling very well. He uses it as a desktop replacement so that hasn't been an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Price

    Rated 4 out of 5 stars

    Nice laptop has 1TB and weighs very little.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP lapetop was $499 and has i5 speed which goes fast enough for me to get my work done.

    I would recommend this to a friend
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