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Customer Ratings & Reviews

Your price for this item is $450.99
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The comparable value price is $529.99

Customer reviews

Rating 4.4 out of 5 stars with 892 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the value of the 15.6" Touch-Screen Laptop, praising its touch screen capabilities, affordable price, and speedy performance. While some users express concerns about the battery life and build quality, many find it to be a great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 892 reviews
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    I needed a less expensive lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a less expensive option and this definitely meets my need. The only down side is the weight. Very heavy. Yet, ver fast and great screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the laptop, do not install the "anti virus"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live my laptop. It does everything that I want it to do. Do NOT download the McAfee "anti virus". Its a complete waste of time and I had to call the customer service line the first time it downloaded. They tried to tell me that I had some crazy virus and someone was trying to access my computer remotely. I had just turned the thing on. I reset the computer to default settings and started over. I did not install the "anti virus" the second time. I now do not have any problems now.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice laptop for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other laptop died unexpectedly and, on the recommendation of the salesman, I bought this one. This is much faster than my old one and I am enjoying the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop as a gift for my daughter. She absolutely loves it. It's simple to setup and has everything she needs. Best of all, it's also a Touch Screen!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t get me wrong, this is no super computer but it sure does output a lot . I use it for djing and it works phenomenally great especially when I’m on a video call .

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a computer to do online classes and with the help of an Best Buy associate I decided to purchase this one. Touch screen is super convenient!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    it works very well for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my previous computer crashed and needed a computer fast I was truly lucky that the hp computer was on sale and it surpassed my expectations

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    great mid price laptop computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is fast with the 8th gen I5 processor. Laptop boots up quickly compared to my last laptop. Lightweight and ultra portable. good value for the price I paid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer to use for work. It does a great job connecting to my work url and am able to complete my tasks. Pros: quick, easy to use, easy WiFi connect. It doesn’t come with all the bells and whistles, which I don’t need. Cons: if you run out of ink in black or color, you have to replace both. I don’t use color and it prompts me to replace it. I don’t like the auto order messsage for ink popping up all the time when ink runs low. I’m sure you can turn it off though. Over all a great buy and I’m satisfied overall!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Laptop exceeded expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this laptop. The keyboard has a nice feel and the speed is such an improvement over my old one. The unit is so light and the screen is very sharp.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good overall Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First laptop I've bought and I have not regretted it. It is fast, reliable and easy to use. Even has touch screen! Keyboard types well too.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer to replace my old laptop the was outdated. Happy I did. Not the fastest computer I’ve owned, but good for the price. I am very happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this lap top for several weeks and am please with its performance. I'm using it for every day uses like e-mail, photo down loads, and job searches.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    All around great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need it to do and is very fast at doing it . Replaced my super slow 10 year old laptop I previously had and couldn’t be happier with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    good computer for its value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP is pretty good, certainly not the best. I like the touch screen feature. Overall, its a good bargain for a good computer.

    I would recommend this to a friend
  • Cons mentioned:
    Build quality

    Rated 4 out of 5 stars

    Works like it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Construction is a little flimsy, but what can you expect from the price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good computer with an i7 or i5 processesor at a good price and this laptop was it. Use it everyday for work and it gets the job done

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Perfect for our use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this machine. It’s fast, powerful, and reliable. The touch screen is fun, but not really necessary. It’s perfect for what our family uses it for.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Nice laptop good speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speed lots of memory. Able to a variety of tasks. I like the touch screen and it also has the ability to record and play discs

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did my research to make sure I knew what I needed before buying. this computer has meet all my expectations. It was easy to work and it is light weight.

    I would recommend this to a friend