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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4 out of 5 stars with 148 reviews

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79%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the price, speed, and touch screen capabilities of the 15.6" Touch-Screen Laptop. The laptop's large storage capacity and powerful processor are also well-received. However, some customers have concerns about the battery life, which lasts about 3 hours when used for intensive tasks like illustration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 148 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and purchase...I am very happy with my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp is a good brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several hp brands and have always been satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my son's 1st year in college. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great purchase for my son to finish school!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light Weight and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 3 of these for my family and everyone just loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was exactly what we were looking for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Above basic, good speed, and decent quality machine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst ever bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - It's very worst laptop ever seen till now - Very frequently you will get a BLUE SCREEN & it gets Restart automatically. (Happend twice within 15 days) - I have got a replacement with another laptop of same model and it is very worst than first one . Even this HP laptop use to get restart automatically with Blue screen (happened 4 to 5 times within a week time of bought) - I wouldn't recommend anyone to buy this laptop. - I have got a one more replacement laptop with another different configuration - Don't get excite (like me) with I7 configuration with low price.. NO Quality in this product - I want give negative rating ( but no option is available here)

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best for sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the price was low for this, it appears I had either a lemon or others expectations are different from mine. HP also let me down on this laptop so I actually gave it away.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop speaker not working after 1 year of use. Also its getting hanged when muliple windows/applications are opened. Became slow.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Freezes

    Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly locks up or freezes. Tried multiple times to do a complete reset and that won't even work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    If I could give it 0 stars, I would

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an inexpensive laptop for school. For the price, it seems great, but the problems far outweigh the price. It’s been slow from day one. The disc space fills up the moment you turn it on. I haven’t had it for 6 months, and it’s probably broken. Trust me! Save your money and build your own laptop. This is not worth the headache!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer to only find out it was slow. I have several HP computers in my house and this computer seemed cheap and poorly constructed. The computer locked up the second day so I took it back to BestBuy for a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is extremely slow, I bought it few years back but never able to use it because of its performance. Disk usage is always 100% irrespective of anything running or not on the system.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned for very weak performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop based on the description of components and the reasonable price, but returned for very slow, really slow start up process and poor performance after 5 days of horrible experience.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much slow, tried a lot to speed up computer but ultimately failed. This laptop irritates me, one day I definitely break this laptop for sure, have to buy new laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Computer crashed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't even use it that much. 1 year after purchase it crashed. Piece of crap. Best Buy was no help they just want to sell another hard drive and sevice

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Died less than 2 weeks after purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than 2 weeks after purchase it just wouldn't boot up. Was stuck on the HP screen. Returned for refund. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very slow performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s configuration is good. But performance is not upto mark. Doesn’t respond quickly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It crawls!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So laggy, so slow, it crawls despite it being an intel core i7.

    No, I would not recommend this to a friend
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