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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4 out of 5 stars with 148 reviews

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79%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the price, speed, and touch screen capabilities of the 15.6" Touch-Screen Laptop. The laptop's large storage capacity and powerful processor are also well-received. However, some customers have concerns about the battery life, which lasts about 3 hours when used for intensive tasks like illustration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-148 of 148 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing:)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $600 for an i7 processor!? With 12 GB of RAM! This is the best deal I've found. It's a great computer that has everything I need, including a CD player.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    It's okay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed in the battery, it only lasts an hour if I'm lucky. So far everything else seems to be okay but I don't like the fact that I have to be attached to the cord all the time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No Wireless AC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specs on this website say that it has a wireless AC adapter but it doesn't. This computer has a wireless bgn adapter and therefore cannot do 5 GHZ, only 2.4 GHZ. Best buy needs to correct the Network specs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No 5.0 Ghz bandwith support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop based on it's good specs, only to be totally disappointed by the fact that it does not support a 5.0Ghz wireless internet connection, only 2.4Ghz. Nowhere in the website specs does it tell you this. Taking the laptop back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    IT is pathetic touch and touch pad sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very slow. i had a pathetic experience. Dont buy this laptop

    No, I would not recommend this to a friend
  • Cons mentioned:
    Freezes

    Rated 1 out of 5 stars

    Horrible laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop takes about 30 minutes each time at start up, is constantly trying to update and then freezes up entirely. I returned it after 2 days of this nonsense. Don't waste your time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Power( start) button not as expected , config OK

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop start button is not as expected , not able to know if laptop started or not until laptop screen appears.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    horrible product, don't buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i can't get this brand new laptop connect to wifi (the connection kept dropping, and the browser never worked). I tried all possible solutions found online, even spent hours resetting the system. none of them worked. word of advice, don't waste your money and time on this HP laptop

    No, I would not recommend this to a friend