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Customer Ratings & Reviews

Your price for this item is $423.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 1042 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.2 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the large screen, fast performance, and affordable price of the 17.3" Laptop. Many reviewers also appreciate its portability. On the downside, some customers have concerns about the Windows 10 operating system, keyboard lacking illumination, short battery life, and its unsuitability for gaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,042 reviews
  • Rated 4 out of 5 stars

    More than adequate for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the laptop has performed well and we have had no problems with Windows 10. It is used mainly for simple spread sheets, writing documents and email.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it allot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop what from Best Buy I find it to be exactly what I needed. I'm also looking for just move back to Best Buy to consult your expert

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the laptop has worked out great for my daughter. She uses it for her high school and college work she has to do. Programs that would not pull up on the desk top pulled up on the laptop. So far we have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Portable

    Rated 4 out of 5 stars

    Large screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for what I need from it. Fast big and portable around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good laptop/printer combo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading reviews of many different laptops, I knew exactly what I was getting and HP delivered as expected. This machine fits my personnal needs with ease. Jake from the Jensen Beach store directed me to an HP 4520 printer at a deeply discounted price! Time to put my old HP 7600 printer out to pasture!! We walked out with a very good laptop/printer combination. Hugh Jass

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Large screen

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, and alot of memory. Hokd alot of programs and doesn't lag. Like the big screen also.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 3 out of 5 stars

    Great buy for large screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for the screen size. The laptop skin was a bit of a disappointment, as it is quite plain.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 4 out of 5 stars

    Great laptop, excellent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's a great laptop has enough storage (1TB), a good processor (Intel Core i5), large 17-inch screen, memory reader, USB ports, hdmi, etc,. the antivirus software I had to uninstall it because sometimes put a little slow my pc. but I think that for the price this very well made the purchase so I recommend it at the moment it has not given me major inconveniences.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen, Portable

    Rated 5 out of 5 stars

    Love my HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this HP laptop. Lightweight & yet has a really large screen for watching "shows". Beautiful, sleek design. Great price!

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard, Windows 10

    Rated 3 out of 5 stars

    to soon to really have all the facts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just got this computer can't tell how well it will preform yet the one thing I have noticed - had to disable the touch pad it is too sensitive when typing, sends cursor all over. Also really would like to have windows 7 10 is a pain

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Price

    Rated 5 out of 5 stars

    Happy as a pig in ----

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Best Buy salesman helped me pick it out. Great computer for an unbelievable price. Fast, light and comfortable keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Large screen

    Rated 4 out of 5 stars

    Good computer for office work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is large enough to view work projects. Speed is adequate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent price and a great deal !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son for college, the salesperson was amazing and really helped a lot. I am an Apple/Mac person and not really up on the Microsoft stuff. This laptop clicked all the boxes he needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in looking for a low-mid level laptop. After telling the salesman my price range and scpecifications he steered me directly to this great laptop; it was the perfect combination of features and value!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit, good speed..............................................................................................................

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Portable

    Rated 5 out of 5 stars

    These are excellant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have many of this model in our organization. Lightweight, fast, excellent battery life and vivid screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems with the laptop other than it is too slow. For $500, there should be no lag. My $250 laptop is much faster.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE MY NEW LAPTOP COMPUTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sales orep was awesome and very thorough when I was looking to purchase my laptop. She was very informative and answered all my questions. My computer is everything I wanted/needed and more!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EASY TO USE...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love my new laptop. Screen images are very sharp and clear. This model has everything I need and more... Not heavy when sitting on my lap either. So glad I bought it, price was right too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop. No problems. The laptop does everything I need and is very fast. I bought the Microsoft word excel etc package and it works great. I would recommend this item to everyone

    I would recommend this to a friend