Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $423.99
Clearance
The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 1042 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.2 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the large screen, fast performance, and affordable price of the 17.3" Laptop. Many reviewers also appreciate its portability. On the downside, some customers have concerns about the Windows 10 operating system, keyboard lacking illumination, short battery life, and its unsuitability for gaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,042 reviews
  • Rated 5 out of 5 stars

    A Bargain laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop enables me to load all of my business applications and does not slow down. Good product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awfully slow / dead

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I thought it might be a great computer for my parents, it was VERY slow even though it was new. It took forever to restart and after 1 day, it got to a point it won't fully restart. Then it wouldn't turn on and had to return. Awful computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for simple office jobs

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use as office computer. Check emails. Browse internet. Works great. Replaced mac

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Never again buy HP Takes 6 minues to bootup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy salesman was wonderful and I got an excellent price but Not a month old yet and This is probably the last time I will ever buy HP again and will return this once my Lenovo Yoga replacement arrives before the 30 day return policy runs out.. Before this I purchased a 17" fully loaded $1,800 Envy with a Solid State HD that died 2 weeks after the 1 year warranty and after spending $100 for incompetent HP service tech which after a week still couldn't find the cause of the problem, I then took it to my computer tech guy and paid $80 plus $ for a new hard drive and a year later it's having the same problems as the 1st time. My friend used to be VP of HP and she says she will never buy HP again either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop for college student.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my daughter when she started college. It has worked out great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good features and screen size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the cost, this is a perfect travel laptop with all the features needed as well as screen size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all hp products. And this laptop meet all my expectations and then some. Absolutly love it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HP laptop 17"

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop lasted 3 months and the hinge broke which then when I closed it made the screen come apart. Best buy would not stand behind it I had to send it back to HP. They fixed it and within a week of having it back after 2-3 weeks of having it, it broke and did the same thing except this time I didn't close it all the way so it did still work. I just sent it in again for repair. HP did not charge me at all. They sent a box to ship it back in both times, so no shipping cost even. I believe that the screen is too big and heavy for the hinges.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for family members. Used for gaming and personal type PC. Everyone is Happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love be it just like my old 2007 model.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy, simple to use has the right amount of features. I use for business and for personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my two high schoolers and it was a great value and meet their needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touchpad and keys are nice. Sturdy feeling when you pick it up. Light enough to carry around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop for my first one! Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has everything I need. I am renting "Office 365" from Best Buy and like it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Intel Core is well worth the money. It has everything I was looking for and compact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Became my new hobby... Can't wait to use my laptop every time I have to be away due to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my computer. It's the perfect thing. The fan is great and cools nicely.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer. The case did not hold up to use. I have three hp boxes and all of them have a problem with the lid/hinge breaking. Better to buy a warranty with this thing since it doesn't last.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the fact that I was not pressured into buying something I was not comfortable with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for a small price. It functions well and is very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set out to get to a laptop for photoshopping my pictures and this laptop is perfect

    I would recommend this to a friend
Sponsored