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Customer Ratings & Reviews

Your price for this item is $322.99
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The comparable value price is $379.99

Customer reviews

Rating 4.2 out of 5 stars with 379 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, compact size, and affordability of the 19.5" All-In-One - AMD E2-Series computer. Many appreciate its performance and sleek design, along with the good picture quality. However, some users mention that the RAM could be improved for better speed and that the noise level may be higher than expected for some. A few also noted slow startup times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 379 reviews
  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer in December 2018 I only get two years warranty and I don’t use it that much maybe once a month, the last I used it was about in November 2020 and I really didn’t even used it that much in 2020, now I try to use it December and the screen is plank nothing coming on I took it to Best Buy and they said that my warranty up in December 2020 so they send it to get repair I payed $85 and they send it out now they are telling me that it’s $95 for labor and $568 for parts because they have to change the screen r u kidding me the computer wasn’t good from the beginning, this is not a good buy it’s garbage and bestbuy is not good because they sell me garbage and want me to pay all this money

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Agonizingly slow. Don't waste your money.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine was so slow that it could not even handle the simple child websites that my daughter needed for school. It is a useless machine and should not be sold. Don't waste your money on this product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special about this computer. Just wanted something basic.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slowest computer I have ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The concept is nice. Product design is nice. The computer out of the box is the slowest device on the planet. It would seem to me that HP would be smarter to add a little memory raise the price and eliminate this bad PR.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this computer as a starter computer for my daughter to use for homework it didn’t even last 3 months. It didn’t want to start took forever to load and eventually started making a buzzing noise. It wasn’t worth the $300 that we spent.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ITS BASIC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT GETS THE JOB ONE. PRETTY SIMPLE AND BASIC BUT WILL DO

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but it is slower than I thought it would be

    No, I would not recommend this to a friend
  • Cons mentioned:
    Startup time

    Rated 1 out of 5 stars

    To slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To slow, I have to wait 15-20 minutes for it to turn on....

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    This system is really Slow

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially thought I could use it for some of my documentation stuff, but it was really slow so I gave it to my kid for her school work and she does not stop complaining about it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Low quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont like it because it runs very slow. It was a very bad decision to buy this one all in one..i should have bought laptop instead..screw keep getting loose holding the desktop at the base..

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    the worlds crappest computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the worlds crappest computer in the world exists guys. do not buy very low quality and very very VERY slow not worth the money

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    SoooSlow

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as a wireless computer. It is so slow and I have nothing else on it. Other computers also working wirelessly have no issue.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Don’t buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most terrible computer ever! Too slow ro load a page from the very first day.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very slow & closes apps out without notice.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Super slow. Not worth the money.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wasn’t meant to be super fast, but this is so slow it’s unbearable to use.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Too loud

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope and believe this was defective because no computer should be so loud. Returned

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So slow it’s unusable!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to access the internet for our EMR system. It was so slow we couldn’t use it. I tried to return it but was outside the return policy window. Met with Geek Squad and they said well it’s a lower level all-in-one and you get what you pay for! I said adios Best Buy! Go ahead and throw it in the dumpster. No point buying from brick and mortar if you receive zero customer service.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Too slow

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was extremely slow. I had to return after a week.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Computer is slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was slow from the moment I turned it on. Super slow computer

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    so so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandson but alot of problems from the start, hopefully we have everything worked out.

    No, I would not recommend this to a friend