Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 2332 reviews
(2,332 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
to a friend
Rated 1 out of 5 stars
No install for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer said he was unable to install my stereo due to a problem with the firewall in my car. There were apparently limited ingress points from the battery to the interior of my car.
No, I would not recommend this to a friendRated 1 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t ever take ur car here they will mess up ur car
No, I would not recommend this to a friendRated 1 out of 5 stars
Fixing what can be fixed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed with how secure my amp is underneath my seat. Im not surprised i have continued issues with my wiring.
No, I would not recommend this to a friendRated 1 out of 5 stars
Someone else purchased this off of my Total Tech-
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Someone else purchased this off of my Total Tech- I reported it and nothing was ever done
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not install all of the components of my stereo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There were several thing that I was not happy with. The trim piece around the radio was not out on. My sub sounds bad. I don't think that it was installed correctly.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had my subwoofer installed and I ended up having to reword the whole thing and when asked for a refund they denied it terrible service
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Getting a new Car Deck installed should be exciting, so I’m sorry to hear that it didn’t go the way we would hope. If a customer is having issues with an installation, it is typically best to connect with your local auto-tech precinct to speak about your concerns and what options may be available going forward under the terms and conditions of the auto-tech service guarantee.
Rated 1 out of 5 stars
Poor installation techniques.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Complete laziness and disregard of pride in finished product.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Problems with install 1 week and not heard back from anyone Can't get through to corporate They say they can only help with online purchase
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek Squad poorly installed my car amplifier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poorly installed, broke driver's seat, ac console light not working and amplifier not working properly!
No, I would not recommend this to a friendRated 1 out of 5 stars
No happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wiring is just laying around in the trunk. The car was finished and the techian never called to tell me it was ready made an extra trip to go get the car .
No, I would not recommend this to a friendRated 1 out of 5 stars
Blew out my alternator
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They installed my amp wrong which ended up blowing my alternator and they hooked up my preamp wrong.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking a moment to share your review with us. Like you, we have the not unreasonable expectations that an installation will be without complication. We apologize for that not having been the case for you, however. We would recommend that your return to the installation bay. You can visit us online at http://bby.me/excxg to schedule a reservation for your convenience.
Rated 1 out of 5 stars
Process was fine but end product was sub par
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was not good and sounded worse than before
I would recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy cancelled my appointment and getting a refund was an absolute hassle worse customer service ever
This review is from 2-Channel or Mono Amplifier Installation (Hardware Not Included)
No, I would not recommend this to a friendRated 1 out of 5 stars
Geekdup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't say it any different. Geek squad is garbage
This review is from 2-Channel or Mono Amplifier Installation (Hardware Not Included)
No, I would not recommend this to a friendRated 1 out of 5 stars
Rushed service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer rushed work and left wires loose. Bestbuy wouldn't correct I had to pay someone to fix bestbuys work
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesnt actually do anything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.And the install people are rarely working so the appointment dates are booked for weeks.
This review is from 2-Channel or Mono Amplifier Installation (Hardware Not Included)
No, I would not recommend this to a friendRated 1 out of 5 stars
Kids play
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They used electrical tape instead of butt connectors. Really unhappy with it
No, I would not recommend this to a friendRated 1 out of 5 stars
New system for car
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.System over all didn't work due to cords wouldn't stay connected.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This store has ny computer going crazy in My bmw 750li
No, I would not recommend this to a friendRated 5 out of 5 stars
Quick and easy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to get a longer cord here, the one i brought was to short so tech guys had their longer cords in stock
This review is from 2-Channel or Mono Amplifier Installation (Hardware Not Included)
I would recommend this to a friend