Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 2342 reviews
(2,342 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
to a friend
Rated 1 out of 5 stars
Had to bring the car back 5 times
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought my car in for a stereo install issue and left with more problems. I had to deal with 3 different agents and bring my car back 5 times. They hooked up my stereo, told me it might run hot and shut off because it was hooked up to 2 ohm instead of 4 ohm. I took it home and it blew up. Then i had to purchase another stereo from Best Buy. That is installed and working, but still sounds like crap.. i should have saved my time and money and gone to professionals.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad Install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My install hasn't worked since day 1. Bass hits hard for about a minute and then stops working. Haven't had the time to take the car back but this weekend I decided to investigate myself. I pulled the carpet out of my trunk to access the factory amplifier and discovered that the installer cut the ends off my RCA cables and didn't even use the line output converter that I provided. I even paid extra for them to install that. Take a look at the picture to see for yourself. Crappiest install I've ever seen and I will never be going back to that store. Just going to cut my losses and fix this myself.
This review is from 2-Channel or Mono Amplifier Installation (Hardware Not Included)
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hello Gregr – I’m sorry that your recent install didn’t live up to your expectations. Please know that all of our Autotech services come with a lifetime workmanship warranty, which is valid at any of our stores with an install bay. If you’d like another one of our stores to check it out, please don’t hesitate to visit or give us a call to speak with an Autotech to set that service up.