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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2332 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,332 reviews
  • Rated 5 out of 5 stars

    Amazing job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable staff with great pricing. Very impressed with the job they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bumps pretty well. The whole set up is very clean and had no problems at all. Highly recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was done clean. And fast will definitely recomded to anyone that wants it done right that knows what they're doing they did an amazing job

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Blew out my speakers! Best Buy= NEVER AGAIN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a subwoofer and amplifier through Best Buy to be installed by one of their technicians, Jorge. The day before my installation date, he calls me and says that he can no longer perform the installation, with no way to call him back. I call corporate the next day, and they set me up with another appointment, saying that Jorge had been fired. So I then drop my car off for 5 hours with the new technician, and upon his completion of the installation I return to check out the new audio in my car. As soon as the music started playing, my door speaker and tweeter in the left side of my car crackle like popcorn being made, like something was obviously very wrong. The technician kind've wrote it off and just poked around the equalizer, saying that 'that can happen sometimes' how weird". I leave with my car and notice over the next few days that this same crackling is happening on a daily basis and is incredibly distracting and annoying. So I take it to Dynamic Sounds in Prescott and was told that not only was there was likely a wiring issue that caused my speakers to be blown out, but that the amplifier was only screwed in on one side! It was literally hanging off on the left side; an egregious error by the technician that didn't know what he was doing. At this point, I feel that it is fair that I am compensated for the cost of my install, considering I have to buy completely new door speakers. I then call corporate and am told I have to visit the store to request a refund. After doing so, and talking to 3 different managers, they tell me that they'll look into it and get back to me within 24 hours. (side note: the top manager seemed like he didn't really care and said " well, I don't really know how we could've blown out your speakers with an amp/sub install but okay". The, they call me back 2 days later, but instead of the manager calling me, it's the technician that screwed up my car that says we need to schedule an appointment to look at the car internally to see what's wrong! I don't want the person who messed up my audio going back into my car and screwing something else up! He said this was the only way that a refund was possible. F Best Buy and their car installation department. I will not be returning for their services and neither should you if you want your audio in one piece afterwards!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great job with sub and amp install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sergio at El Centro BB has done a great job on this and other installs. Nobody else in the valley comes close to service here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seaton installed our entire sound system. Extremely knowledgeable, great communication and excellent installation work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this was my amp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my amp that I had hooked up to the in dash unit that they installed all together and the team at best but Chesapeake VA did an amazing job and the system sounds great Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    James is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James at Selinsgrove does a great job installing anything. Clean and professionally done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job as always from the technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians Installed my amp and did a very nice job, I am very pleased with the work they did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guy who installed my son’s amplifier was wonderful.. very patient in explaining. Would use the Geek Squad again..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Amp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amp...pushing a kicker subwoofer under the back seat of my 2012 F150 supercrew. Sounds great. lots of power and hits so I can feel it in my chest. Definitely reccomend. Had Best Buy install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job y’all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt good about the guys from beginning to end. Two months later, system is all good. Good job y’all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Auto techs are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my car audio amp working great, was able to provide them instructions on what I wanted and they followed to a T

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Reliant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done in great timing and the installer was great at adjusting the level to where I wanted it and letting me check the system before leaving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad coverage has always been easy and simple to use.I’m reminded why spend the extra when things go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMP INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RECEIVED EXCELLENT SEVICE.... MY WIRES WERE CONNECTED NEATLY AND HID OUT OF SIGHT.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi MarcD. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Amplifier instillation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amplifier for truck instillation went as expected. Store installers were friendly and did work in timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Car Installation Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I have always received installation service from Best Buy. We have both had installations on our cars with Audio and Tinting. Have loved the service every time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Factory stereo upgrade.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy technician did and excellent job w my car stereo upgrade. This is the 4th one she has done. I will always recommend. Great Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amplifier Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amp install went smooth enough however it quit working the next day. Still can't get help due to shop closed due to pandemic.

    No, I would not recommend this to a friend