Customer Ratings & Reviews

Agent Logan did a great job and I am looking forward to seeing him for some other installs.

Only complaint is they didn’t secure the amp and it slides are bound the trunk. Other than hay, well done.

Of course I would never install anything on my own. Geek Squad was very efficient with our needs.

Mike tesa tape n hide all wires looks better then factory ever did bass knob in a very well custom made mount

Excellent customer service!! Knowledgeable about my system ...

THIS IS SOMETHING THAT YOU WILL NEED FOR THE KENWOOD CAR STEREO. Let geek sqard do the install. They did s great job.

They were fast, it came out nice! They left my car clean and they were very professional.

Great customer service I was in and out of busy buy quick and the best buy employee related great information for next time

After having my amp installed I was asked to return to the store. The installer James proceeded to inform me that when he went to test one of my subwoofers, it popped then didn't work anymore. I informed him that the speakers were both working when I brought them in and we tested the speaker again but the speaker didn't respond at all. I contacted a manager and explained that my speakers were both working at the time James tested them in order to get that pop from the test. The manager eventually decided to just replace the nonworking speaker and scheduled one to be sent to James the installer at the Mayfield store. I returned to the store weeks later to have other work done and to have someone secure my loose amp that James installed that was just flopping around bumping against the steel jack in the back of my car in the small area where the jack is normally stored. James informed me that Best Buy installers don't drill holes in things so he couldn't mount it to anything in there. I eventually suggested to put it into a storage area that looks like it was made for amps or tools that was under the cargo area of my SUV, James informed me that I needed to reschedule in order to have that done. But the replacement speaker, according to James wasn't in yet. This other install was a whole different nightmare but, I rescheduled again hoping to get another installer for my other equipment to be installed. When I came for that installation weeks later the subwoofer according to James never came in and needed to be reordered. By the way this last installation was also never done, a whole seperate nightmare, and somewhere during one of these installations the tint near the top of my driver side window was gouged by what appears to be a knife given the triangular shape of the gouge, and I didn't originally see this because with the windows fully in the up position that gouge isn't visible but it will continue to tear over time with raising and lowering the window. What a nightmare this has turned out to be. Now the head manager there at the Mayfield store has sided with James and asked if I wanted to pay $40 more for the previously installed equipment so he could cancel the Total Tech Support with no money from that being returned to me, and then I could take my buisness elsewhere. Really?... This makes no sense to me. What an ongoing nightmare this has turned out to be. And my cargo floor mat wasn't put back into my car. I'll go back to get that tomorrow. I have pics but can't seem to get my small (154kb) sized pics to upload here.

They where very professional and helpfull on explaining everything that would be done and also keeping me informed of the progress

Excellent service! Would highly recommend Wyomissing, PA store!

I thought the guys dis a great job and were professional and courteous as well.

GREAT INSTALL TEAM AND SERVICE. HARD TO WORK WITH A LITTLE TRUNK AND THEY DID AN AWESOME JOB

Working with the installation staff was a pleasure. Helpful and worked with us around our schedule.

Very nice compact unit, the service tech installed it nicely under my passenger seat. Paddy

The installers at the Murrieta, CA store are the best. They are the reason I am a return customer.

This amp is perfect for my speakers. Plenty of power and easily can be mounted just about anyway in the cars trunk

The installer did an excellent job installing the amp. He velcroed it down so it can be moved and still be fairly secure.

Very quick and good service with good customer service.

Installers did a fantastic job installing my amplifier