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Customer Ratings & Reviews

Your price for this item is $584.99
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The comparable value price is $779.99

Customer reviews

Rating 4.5 out of 5 stars with 783 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the positive aspects of the 2-in-1 laptop, such as its touch screen, fast performance, lightweight design, and affordable price. They particularly appreciate the convenience of the touch screen and the speed at which the laptop operates. However, some customers have expressed concerns about the fan noise, battery life, overall performance, weight, and limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 783 reviews
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop for the money! It is fast with an ssd hard drive. The only downfalls are: small ssd drive and at times the fan can get loud. However, you can increase the ssd hard drive amount by adding an sd card.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop when the hard drive on my old one died. I like HP so I bought another. It does everything i need it to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed is great. Awesome for the work I do. With 1tb hard drive there's plenty of space for pictures and work documents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lap top for a college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, fast connection, easy to carry. My son, who is in college, loves it. A great computer at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 5 out of 5 stars

    Great for college students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate, fast, efficient, and lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Basic mid range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're not doing a lot, this is great. Wouldn't recommend playing any games on it, but for schoolwork it's sufficient. Lightweight as well. Could have gotten more storage for the price. It's difficult to open up this laptop to put in a larger SSD, so what you see is pretty much what you get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Computer!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer in place of a 13 inch HP that I had missed out on. And I am glad I did. Did not disappoint!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Versatile and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a laptop that has good graphics, adequate memory and convertible to a tablet or laptop. This one does it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for everyday basic use. Able to write word documents, download music, use internet, etc..

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my father who wanted a faster computer. This laptop is fast to load seeing as it has a solid state drive. Can flip it and use it like a tablet because its on a 360 degree hinge. The touch screen is nice. Very good for checking emails and surfing the web which is basically what its used for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I am not good with technology and I have not had any issues with this laptop. Very user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very lite and compact.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The help at best buy help me find the computer that fit my needs. And I am very happy with HP-2 in1 14inch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop is fast, light and beautiful screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft rep in Best Buy was great! He had to help the Geek Squad figure out how to use the Pen in OneNote.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great New Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've only had it about a month and haven't had time to fully use all of its features, but so far we love it. Don't like that you can't scroll with the pad, but can live with that for the touch screen. If anything else comes up that is a problem I will change my review but as of now I say its a great computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick starter!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very smooth running machine. Touch the power button and boom you're ready to go. I love Cortana!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Overall i'm impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I think it is a great computer that has the ability to have more cloud storage than on a hard drive. I LOVE the touchscreen and using the Bamboo Ink Pen is super worth the money with it. I wish it was a bit lighter so as to make it a bit easier to use as a tablet but still a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 3 out of 5 stars

    Labtop is easy too use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this computer because it’s simple and I use it for a ton of things!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was purchased for a college student to bring back and forth to classes. Has been working out great.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great buy and battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough good things. Exactly as advertised (even better, really). Very light weight. Incredible battery life. I only plug it in once every few days. It can handle all my open apps, multiple browser tabs, and closing and opening with no lag time. My favorite laptop to date (and I'm old).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need this for email, word documents and internet. Overall good, but letters on keys are difficult to read.

    I would recommend this to a friend