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Customer Ratings & Reviews

Your price for this item is $584.99
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The comparable value price is $779.99

Customer reviews

Rating 4.5 out of 5 stars with 783 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the positive aspects of the 2-in-1 laptop, such as its touch screen, fast performance, lightweight design, and affordable price. They particularly appreciate the convenience of the touch screen and the speed at which the laptop operates. However, some customers have expressed concerns about the fan noise, battery life, overall performance, weight, and limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 783 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Versitle Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and comfortable to use, love the touch screen and flip to tablet mode. keyboard is silver and backlit so its great in low light but a bit hard to see the keys in medium/normal indoor light.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Very pleased with this new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is a senior in college and we were really hoping her old laptop would last all through college. Unfortunately, it didn't. But, she is thrilled with the speed and memory in this new laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good laptop and cemented the HP brand for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has used this laptop for a little over 18 mos. now. It has been a really solid piece of hardware and taken some pretty significant use as we purchased it as she entered her freshman year of college. I will recommend to anyone buying a computer for their child, especially if it is headed away from home, is to buy the Geek Squad extended service plan. Just before Christmas she had an issue where the unit wouldn't power up and we ended up getting the internal AC adapter replaced with the plan. To be clear, I dont think this was an HP issue but rather a bit of an abuse issue. Otherwise this has been a great laptop with few issues.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great Laptop for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is ultra fast and makes writing papers or surfing the web a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop for college and wanted something that would perform the way I needed without completely breaking the bank. It's fast, lightweight, and the tablet conversion is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time for an upgrade when my previous laptop had charging issues. So far this one has been great. Hasn't glitched with the touch screen, and the facial recognition is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like touch screen & size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old computer died. I have a small home based biz so need a computer. I didnt think twice about buying again at BB. A friend said buy on AMazon. HECK NO! AT BB, I have the GEEK SQUAD at my disposal. The BB salesRep explained many different computers to me before I chose the one I wanted. I could touch, feel the computer. BB offers a chg card with ZERO %interest for 12MONThS! THAT'S WHY WE BUY ALL OUR ELECTRONICS AT BB!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good computer for the price back lit keyboard is a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is sleek I love the 2 in 1 option with the touchscreen it makes it so much easier to navigate through everything with out the use of a mouse love it so far !!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop for the price!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! Its fast, reliable, and has met every single expectation. Will definitely recommend to someone looking for a decent priced laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good choice for a college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for a student entering college. It may have more power than she needs, but she loves it, and really likes the combination of keyboard and touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop runs smooth and quick, keyboard has that nice smooth feel, not clunky. Touch screen is a great feature and even updates run quickly. Lots of storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and lightweight laptop. Great Quality of materials. The SSD drive is excellent. I purchased it during black friday at a very competitive price

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Perfect Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop for use when you need to to go from place to place to check on what you are doing and being able to make changes on the spot makes it very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop. I bought it when I started college and has been very reliable ever since. I absolutely love the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great light weight lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great lap top for my daughter who is in a first year of college she said it is light weight and easy to carry. And it's very fast when taking notes

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is fast and I like the ability to use a pen and scroll down the page as opposed to using the keyboard. Not too big or small, size is optimal.

    I would recommend this to a friend
  • Pros mentioned:
    Fast
    Cons mentioned:
    Fan noise

    Rated 1 out of 5 stars

    Internal fan is noisy to the point of distraction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first the laptop appeared to meet all needs -- speed, form factor, price and weight. HOWEVER, the fan noise in unacceptable for a new laptop. The high pitched whine is a distraction for myself and anyone within a 10 ft radius. The fans noise ranges between a landing aircraft and a death rattle. The recommended "fixes" are ineffective and a wholly disappointing response from HP.

    No, I would not recommend this to a friend
  • Pros mentioned:
    2-in-1

    Rated 5 out of 5 stars

    Great functions , long battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this 2 in 1 . HP nailed it on this one. Great functions .. easily converts to tablet and back. Screen quality and super fast processes

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good choice for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting started with the touchscreen was a bit difficult because I've never used one before, but once I got use to it, the feature was great for gaming.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    great product. sleek, easy to use and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer! it's sleek, great picture quality, fast, and easy to use. I am a blogger and this does everything I need it to do and more.

    I would recommend this to a friend