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Customer Ratings & Reviews

Your price for this item is $584.99
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The comparable value price is $779.99

Customer reviews

Rating 4.5 out of 5 stars with 783 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the positive aspects of the 2-in-1 laptop, such as its touch screen, fast performance, lightweight design, and affordable price. They particularly appreciate the convenience of the touch screen and the speed at which the laptop operates. However, some customers have expressed concerns about the fan noise, battery life, overall performance, weight, and limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 783 reviews
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop...the 360 feature is great to turn it into a tablet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love My Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the beginning, it was pretty buggy. I was almost sorry I bought it. But, I guess it was due to the newness of the 2-in-1 technology. As the updates have downloaded, it seems to have gotten much better. There aren't a lot of great apps in the app store. And, some of those are still buggy. But, it hasn't been a problem. All in all, I'd buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love the laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen and solid state hard drive are both very nice to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great in the beginning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first few weeks were wonderful. It booted really fast, I had no problems. Just in the past two days it takes awhile for it to come on. It boots fine, I log in fine, then I get a black screen for about 3 minutes for some reason...then suddenly the display is on. Once the display comes on it works fine. I don't get it?? But other than that it has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Good for space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for a college student, fast, and its light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great screen that expands by touch, light size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and manageable size to carry around. Screen by touch!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent laptop for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop with good size screen and easy to use keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop for a casual user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been very happy with this laptop. Easy to use touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product good features. My daughter love the touch screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was a great buy. I like how you can use it as a tablet. I was not happy when the Windows 10 updated and I had to take the computer in because it wouldn't go past the log in screen. The screen turned black. It was an issue with the Windows 10 though. Once the Geek squad fixed the issue, the computer worked very well for my needs as a teacher.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this laptop computer it does everything i need and some

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love the touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch screen monitor makes doing homework very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Great computer. Easy to use and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great -- easy to use and really fast. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Practical laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Practical laptop, versatile as it serves student life purposes.

    I would recommend this to a friend
  • Pros mentioned:
    2-in-1

    Rated 4 out of 5 stars

    Good budget laptpp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good budget laptop, 2 in 1 with decent keyboard and zippy cpu.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my college bound daughter. Excellent computer and price. Best Buy offered a 10% student discount and a small veterans discount which we immediately took. My daughter love the flexibility going to tablet mode and back to laptop mode when needed... outstanding computer, recommend purchase of accident insurance- just in case...

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 2 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this would have been a great buy had they worked all the bugs out of it before releasing. Takes way too long to boot up. Facial recognition is a flop. Should have never listened to the sales man with this purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Grwat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop!! Fast and the touch screen is just awesome

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    NICE SLEEK DESIGN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HEWITT PACKARD HP PAVILION IS SLEEK AND FAST WHEN USING.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight good battery and decent price. Replaces my Sony

    I would recommend this to a friend