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Customer Ratings & Reviews

Your price for this item is $584.99
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The comparable value price is $779.99

Customer reviews

Rating 4.5 out of 5 stars with 783 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the positive aspects of the 2-in-1 laptop, such as its touch screen, fast performance, lightweight design, and affordable price. They particularly appreciate the convenience of the touch screen and the speed at which the laptop operates. However, some customers have expressed concerns about the fan noise, battery life, overall performance, weight, and limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 783 reviews
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    like the touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the computer met my expectations. Enjoy the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Bought it for my daughter. She loves

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Perfect for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy User friendly Beautiful clarity Lightweight

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is lightning fast. Battery life is excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great touchscreen laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop with touchscreen for first time users.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Faster computer ever owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this computer its a versatile 2 in 1.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's light weight fast laptop, and it does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop. Light weight, new gadgets, speed.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great evething

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice djfnvndnx xjcndncdnxcn xnccncxnzb xjdnx

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Decent Machine for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and it is pretty fast. We own four of them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a great laptop for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a question that has to do with the laptop cooling system. In my opinion it is too loud. One can hear the processor being cooled by what I suppose is a miniature fan or some type of cooling system. I don't think one should hear that with this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this price I bought 3! This notebook/tablet was the perfect 2-n-1 for my kids. Good mid-grade processor, enough RAM, and the SSD drive provides better performance and enough capacity for apps and some storage. I added an external drive as more storage. Good for everything they need it for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, but after a month of owning my keys are malfunctioning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a thin and light weight computer you can take anywhere .easy to set up and use .. have owned this brand before and would recommend to family and friends , sales person was veru helpful and knowledgable about all computers but recommended this one for my personal neeeds and wants

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is Much faster then my last one. It can lay on my lap and not get to hot on my legs. I want to say thank you to the young man that helped me in Southhaven MS. He stuck with me and answered all my questions until I made my decision. I do not get that from my local store..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 2 - 1 Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife really enjoys the flexibility of the 2 - 1. The processor speed is more powerful than what she needs for playing online games, but hopefully means that this will last more than 2 years. It's lightweight and portable compared to her full sized laptop. Good PC for everyday use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    really nice laptop but I can't see keyboard well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop is great right out of the box, I set it up with no hassles, and I'm over 60! It's very light and it converts easily to a tablet. Only problem is the letters on the keyboard are very light in color and I couldn't see them well enough to type fast, so sadly I had to return it

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    Huge disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really regretting purchasing this computer. In the one month I've had it, I had to do a hard reset once and now I had to do a system restore because I was getting a black screen from the computer and the 6 or 7 solutions I tried didn't fix it. It ran well for the first two weeks so I was really happy with it at first. I don't think I'll buy HP again for these issues, nor from Best Buy given their 15 day return policy. :(

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    First college laptop for daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter choose this as her first college laptop and she loves it. Setup was easy & quicker than I'd expected. I didn't see a ton of bloat ware. My girl is not techy so ease of use is important and she's doing fine. She likes the two tone finish, calls it her Hufflepuff Machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a great product, it's a 2 in 1.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was excellent. He was very friendly, patient and knowledgeable. He knew all about the different products and was able to recommend one specific for my needs. I will look for him each time I go in the future. I don't remember his name. Young guy, works weekends.

    I would recommend this to a friend