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Customer Ratings & Reviews

Your price for this item is $584.99
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The comparable value price is $779.99

Customer reviews

Rating 4.5 out of 5 stars with 783 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the positive aspects of the 2-in-1 laptop, such as its touch screen, fast performance, lightweight design, and affordable price. They particularly appreciate the convenience of the touch screen and the speed at which the laptop operates. However, some customers have expressed concerns about the fan noise, battery life, overall performance, weight, and limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 783 reviews
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the HP products and this laptop but the screen seems a bit smaller when viewing items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer but hard drive is a little small especially with all of hp's included bloatware

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love the spend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast booting up, doesn't freeze or crash like my old one. Love the features as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a simple, clean design. Easy to use and is ideal for my everyday browsing/shopping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really glad I purchased this laptop. I am really glad the salesman recommended it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The convertible feature is perfect for showing clients their new home designs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets our needs and expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are still learning about our new computer. But it is easy to learn the tasks needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent computer for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was purchased for my daughter that was starting college. Great product, so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for school

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. It works so well for all of my school needs!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A step up from the old laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but microsoft programs don't work seamlessly with Google. A little expensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does Everything I need it too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's light weight and practical. Has everything I need it to and does all I want it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an afordable laptop or tablet and this is the best of both worlds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 2-in-1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I purchased this laptop, works amazing. Has a lot of features that I like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the size of the screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for college. She loves it! Screen size and resolution.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great touch screen, flexible comfortable to manage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a computer person however this computer is very easy to use navigate, awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs. Compact size with the right capability. All at a good price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a really good computer for someone that doesn't want to spend a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OS is smooth, battery is grameat, and the 2 in 1 feature makes it great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use laptop computer. Great picture and sound. Would recommend to friends

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    TERRIBLE CUSTOMER SERVICE

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service for HP is horrendous. My screen cracked after I had the tablet for a week. I called and they said I'd have to pay full price which was fine. I then went on their website and they stated I was sti able to buy the laptop protection plan so I did. When I called back they said this crack wasn't covered but the next one would be. I told them ok I just dropped it again right now so replace it and they wouldnt. It made no sense and after hours on the phone I told them it wasn't worth dealing with them and to refund me my money. I will never by HP again. The product can be great but with terrible customer service it's not worth it.

    No, I would not recommend this to a friend