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Customer Ratings & Reviews

Your price for this item is $584.99
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The comparable value price is $779.99

Customer reviews

Rating 4.5 out of 5 stars with 783 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers consistently note the positive aspects of the 2-in-1 laptop, such as its touch screen, fast performance, lightweight design, and affordable price. They particularly appreciate the convenience of the touch screen and the speed at which the laptop operates. However, some customers have expressed concerns about the fan noise, battery life, overall performance, weight, and limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-783 of 783 reviews
  • Rated 1 out of 5 stars

    Manufacturing Defect in Hinge.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bught this item for my wife's birthday and got it home and the keyboard wouldn't work but the touch screen did. We returned it for another one. The replacement one had issues as well. The machine didn't know if it was opened and wouldn't start up and load the apps properly. I would guess there is a design flaw in the hinges as they would create the issues listed above. If you buy one, make sure you get an extended warranty or buy something else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Video capability

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The processor is nice and it runs fast, but it can't even run the old version of Skyrim which is ridiculous for something at this price range. I have an older laptop that was only $400.00 that runs it much better. I understand it's not a gaming rig, but its a 9 year old game. With this processor and memory the video should not have been so drastically overlooked.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer yesterday and I am returning it today. The keyboard did not work upon setup. I spent hours searching forums and HP for help and nothing resolved the issue. I am very disappointed.

    No, I would not recommend this to a friend