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Customer Ratings & Reviews

Your price for this item is $600.99
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The comparable value price is $799.99

Customer reviews

Rating 4.3 out of 5 stars with 671 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers admire the 2-in-1 laptop's touch screen, speed, and affordable price. They appreciate its long battery life, ample storage, and versatile performance. While some find the hard drive slow and the laptop heavy, most are pleased with its design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 671 reviews
  • Rated 5 out of 5 stars

    Very good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to use computer big. Screen is good to see

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. Will recommend!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't doubt the quality. The battery is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easier for me to use wireless mouse, great laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is ok. We have had a lot of problems with it. Seems to be slow, Always trying to up date. Should of bought another Mac.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very bad laptop had to return it 3 times was not going to let it be a 4th

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice laptop overall

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop features. Been having problems staying online but over all it's a good laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs slower than I would like. Light weight compact but power is not what I needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked great at first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this computer for less than a year and the built in keyboard stopped working last week

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor operation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally had to return it since it was so slow and the last straw was it took one hour to boot.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not as good as wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope for better results as i learn to operate watch

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop is dead in 2 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst laptop I ever had. How come 600 USD laptop can be dead in 2 months. Called ASUS support, they are not even giving replacement. I'm not recommending this laptop to anyone. Please check other manufacturer instead.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    working out good for a movie laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use it for movies and with nothing else installed, this product does the job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well however scared to put more than one program on it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work, really bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I bought this laptop does not work and they didn’t do anything.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special. Works ok just expected more wow factor

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hinge broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this computer in its performance, but I am very disappointed in its mechanics. I have had this computer for a little over a year. I did not buy the protection plan as I never take this computer off of my desk. I do close the cover each evening when I turn the computer off. A few weeks ago, I opened the cover and one of the hinges broke. Took it back to Best Buy and since I didn't have the protection plan, the estimate was $150 to get it fixed. I never used it as a tablet so the hinge was never abused by turning the cover all the way back. I feel like I was ripped off as I paid a good price for this. Now I can't close the cover so won't be able to take it anywhere if I need to.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    no dvd drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nothing fancy for the money. speed is okay. no dvd drive

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nothing but problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took back twice before returning within 12 days.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Watch out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer seemed to be a great value on the surface. I needed it for basic web surfing and access to word. What I got was a computer that ran extremely slow and constantly was updating! Would not buy again.

    No, I would not recommend this to a friend