Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $758.99
Clearance
The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 593 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the 2-in-1 laptop's touch screen, light weight, user-friendly interface, and affordable price. They are also pleased with its storage capacity and multitasking abilities. However, some users have concerns about the fan noise, short battery life, and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 593 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Gets the job done plus some

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast computer works great for completing school work, tasks for work or just streaming video's. The only problem I have had only occurred once when the mouse was non-responsive restarted and works fine now.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great student buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 2 of these laptops for my kids. Easy to setup . Touch screen and purchased pen are great for school worl..especially taking notes. No problems to report. Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent laptop to own

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP once again came with great product for low price comparing to other brand PC's, very nice design, very fast and very nice features included. I definitely recommend this PC to a friend

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Very good laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice basic laptop. Lots of storage and RAM (16). Only minor knocks, is that it's a very slow wake up, and only has two USB ports. Other than that, satisfied with this product at that price.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this laptop December 7th and I have enjoined it ever since. This laptop is multipurpose for beginners and advanced users. It is lightweight and I enjoy the lit keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been by far the best HP laptop I’ve bought so far, very reliable and fun to use. I really enjoy the touch screen and ability to fold it over into a tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of both worlds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My needs included both a high end computer and a tablet for use with our church Praise Band. Initially looked at Apple iPad Pro and Apple iMac Pro. Both great machines, but the cost would set me back several thousand dollars. Went to Best Buy, talked to a couple of the very knowledgeable staff, did some on-line reviewing and settled on the HP. Completely happy with my choice. I have a powerful, high-end laptop computer AND a tablet that is larger and clearer than any other on the market. I now have the best of both worlds at almost 1/3 the cost of a comparable set-up with Apple, without sacrificing power, performance, compatibility and aesthetics.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love this laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THis laptop is amazing and I love that it can be a tablet or a laptop and the touch screen is great for me and my family. My son loves playing games on the touch screen as a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop for students

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the slim style of this laptop. The keyboard has a light touch. The lighted keyboard is helpful if trying to work in low light. The screens are easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was replacing an Apple laptop with my new HP Envy and saved a considerable amount of money by doing so. I have been very happy with my decision on purchasing my new HP laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome 2 in 1 laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is just right to feel like a pro tablet but still a laptop. Very snappy response with the 16gb memory and plenty of space for all the new baby pic with the 1tb hd.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Nice convertible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking for a convertible touch for some time. I really wanted one that I could use a stylus and draw/write. This fits the ticket. I am enjoying learning about all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    HP Envy 2in1 LOVE IT!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value! Couldn't be happier with this! It's lightweight, versatile, made well. It's really the best of both worlds in one. I highly recommend this laptop/tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is super fast, converts to tablet mode, is compatible with pens, has a great display that’s good for photo editing... it’s everything I need and more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was a very good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this computer. I love the design and the way it works. I would recommend it to anyone looking for computer that combines beauty and great performance.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use for some medium graphic design projects, light gaming, and so far it has been excellent. The touch screen is responsive, I bought the bamboo pen and it is a great addition!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing 2in1 computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be fair, I haven't bought a personal laptop for many years while using my Sony Vaio. So, I've been impressed with the tablet functionality, speed and display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a Lenovo which suddenly lost use of USB ports and external video. I use it for business, so that was a deal breaker. The specs speak for themselves. The picture quality is excellent. I connect to a Samsung HDTV as a second screen and the HP is better. Decent sound quality. Battery life is very good as well. I can easily go more than half a day of dedicated work without plugging in. It also retains charge while closed and not in use. If you buy this for home use, it will likely last all day. I hope it will stand the test of time, but for now I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very nice machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice machine. Very fast, nice display..clear, high quality, easy flip. Very light for easy travel. Number pad with larger '0' key for you financial folks.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Beautiful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a light weight, thin, versatile lap-top, and this is it! I love how fast it is, and I love how lightweight it is too. Perfect choice for a realtor!

    I would recommend this to a friend