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Customer Ratings & Reviews

Your price for this item is $758.99
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The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 593 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the 2-in-1 laptop's touch screen, light weight, user-friendly interface, and affordable price. They are also pleased with its storage capacity and multitasking abilities. However, some users have concerns about the fan noise, short battery life, and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 593 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved th laptop and inreceived great customer service. My daughter is very happy. I loved how the sales person used all my coupins

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top is working ok so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I have use the laptop and are enjoying it so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp envy x360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has lasted me years, works well. Only thing was the separation of the screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the program i need it for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very appealing. It is stylish and i love the finish. The operating system is contemporary and very fast. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Owned well near 30 laptops in the last 15 years and this is the best I’ve ever bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice, lightweight, fast moving and great looking touchscreen laptop. Very very very pleased with its performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better Than I Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it lacks a disc drive, it still performs better than I expected upon purchasing. I have a good feeling I made the right choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great 2/1 laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. The picture quality is great and it does all and more than I want. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer for downsizing from 17" to 15"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new computer as my HP was dyeing and this one is an open box. Everything I needed and more. So far, so great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Specs And Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a high-end windows laptop with a perfect combination of features for all but the most demanding applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I have ever had. It is elegantly designed. and works effectively. The battery is also a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Computer for Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for graduate school and for work because it has all the specifications I needed to run data analysis software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is easy to use. Took some time to get used to windows 10. Ultimately chose this one because of the 10 key and the I7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great student laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is enjoying this laptop. She loves using the Microsoft ink pen that is compatible. Great for students!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop for home and small business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop. works well with most software for small business and word/excel. Great battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I have ever had. I'm so happy that Best Buy found a new open box one so I saved money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Always on Life Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was always something wrong with this laptop. It worked well enough for the first year I had it, but was always a little sluggish. It was advertised as a gaming laptop which could not be further from the truth. At one point, the keyboard just stopped working for two weeks and the load times eventually culminated in the entire computer crashing. It was never revived...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop i7 16g

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works great, I needed this computer for a training class I am in and I have had no issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to be a Mac user and switching to this HP I haven't ran into too much trouble getting used to the layout.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This was an open box item. The previously purchased did not work well so it was exchanged with no problem.

    I would recommend this to a friend