Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 5959 reviews
(5,959 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
got watch for my daughter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves this watch and has had no problems with it but fully believe in the Best Buy geek squad service. well worth the money
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The great safety net
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This added security has benefited me in the past when I’ve had issues with product failures. Would not think about purchasing electronics without this value service from Best Buy.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
For sure get it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I definitely suggest getting the geek squad plan. It covers mostly everything and they will replace it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the extra accidental protections or my Fitbit charge 2. It will cover the battery and anything that happens to it that might not be covered under the manufacturers warranty.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Better safe, than sorry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received my Samsung - Gear S3 Frontier Smartwatch as a gift & the gift giver also added on the 2-year Accidental Geek Squad Product Replacement. Better safe, than sorry.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love having this 2 year protection, i would recommend this to a friend
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return my Fitbit charge used the warranty I had purchased no problem at all they returned it no questions. If you buy a Fitbit I strongly suggest you get the warranty
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
C. Y. A .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good to have as a precaution. When buying refurbished or open box.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do connect by myself, very easy to do and download.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Guarantee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Any problem they will help you with the guarantee, it is some money more but it won't break your heart once you drop your watch
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since I could not reconnect my Fitbit to my cellphone I had to return it to the store and get a new one. Best Buy gave me no problem with the return because I had this GREAT WARRANTY.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great additional warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my Fitbit in case of any issues and worked great when I did start having issues with my Fitbit. I was able to take in and just swap it out for a new one which was awesome!
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is on Point!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having the Geek Squad service is a sure and honest service to have. Replacement of a damaged device covered was easy and fast.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of mind knowing this gift is covered for 2yr
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great coverage on my device! Will always recommend!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service and warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had warranties on my other devices. Always worth it to buy the warranty on ear buds and smart watches!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's just a good insurance to have when buying an expensive product. Although it's better to never need it, but best to always have it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cost for Geek Squad protection has gone up slightly but it's still a good option to have. Too many things break too quickly or just stop working. I can depend on this for a replacement.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Never used the plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this two-year plan for my wife's Fitbit Alta but never had to use the plan due to the unit's high functioning and reliability.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
ObduliaM
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent.........................................
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
