Customer Ratings & Reviews

I like you can exchange the item for a new one if it breaks. Good customer service.

Have you ever had to use them and I hope I never have to but I know

Geek attended to me well and i was happy with the service rendered

It does not get better than this coverage. It is straightforward, something happens to your purchased item, you get it back.

I had another GearFit that had to be replaced 2 times. This replacement plan really paid off for me. I highly recommend it.

ease of replacement was great since it was a malfunction of design flaw. watchband snapped off cleanly from the watch face.

Especially for products in daily use, like the smartwatch I got this far, it's always a good idea.

Great product and great technology, highly recommended for all ages

Love this. Happy to know am ok and will be taken care of if i have any problems.

Great watch. It is user friendly and has a great battery life.

Best Buy's replacement plan is worth the money. I was able to get a brand new Gear Fit 2 after my band snapped.....with no hassel.

I buy this replacement plan for anything I can that's expensive. They honor it without question. I highly recommend.

Their warranty is great and a must have. Get this for your expensive products.

Accidental plan for my watch very convenient and feel safe with the purchase.

Went in and went to the Geek Squad desk and showed them it was broken and within minutes had my new one and was out the door!

I would highly recommend getting this if you are buying this watch. My band broke and so I used it without any questions asked!

I would highly recommend getting this if you are buying this watch. My band broke and so I used it without any questions asked!

I wasn't given specific details about what exactly is covered with replacement plan but was told it covers a lot. I figured it's worth it if something goes wrong. And if they don't have this model available then I get the newer version. That works for me.

Love this Samsung watch. I had the Fit2 and just upgraded to Fut2 Pro. Seems to have bigger screen and works well.

I returned a Fit bit. I had no problem with the return. However I was informed the price of the warranty went up. Therefore I had to pay an extra 10 for the exchange. I don't think I should have been made to pay more money on a warranted item.