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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6036 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 6,036 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in case something happens to devices can get fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use this geek squad perfection twice now & it’s definitely worth the money. No hassle refund of the full purchase price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just for steps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its, good but just i use to check, my steps, my sleep, one thing is the wrist band, it sweat to much, other than that is good, i need to figure everything out..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Changes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is new changes to how squad replacement work which starts charging you as early as the return policy of 14 days for some items or 30 or 45 days for other items. It wasn't always like this in the past year. I shop here a lot. I even have their credit card. Keep it like it was before and it would be good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase at BestBuy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm telling you now, no matter where you bought it, the GEEK has you covered. This is probably my best purchase at BesyBuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the 2-Year Accidental Geek Squad Product Replacement. It’s easy to create a claim and if replacement is needed, there isn’t a long or stressful process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan Wise Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for purchases to make sure works & what you want. Excellent Customer Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my Samsung watch because it wasn’t holding charge. Service was very good and they replaced it without giving me any trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wish they had the old plan without the 150 deductible. for broken glass. and give a credit back towards a new plan if you never used it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Product Replacement is one of the best things I have ever done for my purchases, From TV to Phone it’s a must, and my protection plans have covered my devices more than once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues always easy to file a claim. To schedule online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv quickly and the service is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing electronics like the Fitbit Alta I always purchase the warantee from Best Buy. Their warantee is worth the money because they have the staff that knows what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for those who have bad luck with devices. Geek Squad protection is always easy to use. They stand behind their repair work too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This pays off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in the past and my $800 smart watch died and got it replaced instantly instore. If you are buying any tech this is a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A firm believer in getting this extra layer of protection when purchasing electronics. You just can't tell when you might need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An absolute must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always must. It removes any fear of anything going wrong with things I use everyday. Its insurance for everything life throws at you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good warranty protection, good to have!.....................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent quality and great design!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this service is great for a great price compared to other places,

    I would recommend this to a friend