Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 6008 reviews
(6,008 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is exactly why i come to best buy! They offer the best!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service, Good Team, I like the fact that i can go the physical stores
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad agent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad agent was totally professional and well knowledged in fixing my product thank you geek squad
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy me Geek protection it was very good is seeve my computer good
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad 2 year warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gold. Absolute gold. Would never buy another fitbit again without it. These things are small, fragile and temperamental. By having this warranty gives you piece of mind
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Buy the Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing when buying electronics is having insurance to fix/replace them when they fail.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What is thereto say about warranty to that has your back. I always purchase for you never know what may go wrong.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my watch it fits perfect and works well with blootooth
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance is a must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Insurance is a must and all my electronic products. It provides that safety and protect my investment.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Covered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So, this is my review of a protection plan that i haven't used.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great holiday gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you to geek squad for the great service and helping us find the best gifts for our family this Christmas.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With the warrantee here, you can never go wrong. Youllnever know what to expect and theyre great and easy.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Amazing Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always by the Geek Squad protection on all of my electronics. I like having that extra security on my fitbits, computer, and other expensive purchases.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for peace of mind. The Geek is awesome. They are fantastic.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Don't waste your money!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Warranty was purchased and paid in full at $160 5/29/25 & Best Buy canceled on 12/8/25. Claimed to have refunded $61 for the policy. Geek squad can't/won't help or provide number to speak with anyone. At time of purchase the policy covered loss, theft, accidental damage with a replacement.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Warranty works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never have a problem with with warranty, get it replaced with no problem
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Smart buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can never go wrong with this purchase. I've purchased some items without and I'm still regretting it to this day.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Must have for clumsy people!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are harsh on our electronics due to kids and just being active and Best Buy's return policy is excellent! Never had an issue in the 10+years I've been shopping there.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Samsung smart watch
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Easy to use all the apps,that come on it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It great that Best Buy offers this protection plan for watches. Geek Squad got me up and running quickly.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
