Customer Ratings & Reviews

No problem exchanging or returning item. You don't have to jump through hoops just go into customer service, they don't charge you if you don't have the original box either. Great customer serviceA+

I would not be without the geek squads they have helped me out of a lot of problems with out them I would be lost what it cost is will worth it we travel a lot and I can always find a best buy

How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

Great service helping me decide which Apple Watch to buy.

2-Year Accidental Geek Squad Product Replacement is well worth the price as no question asked on replacement and you also get your warranty money back if you have to return the device.

This is a great option to purchase. Two prior watches needed to use the protection and No questions asked Best Buy issued a new one immediately

Warranty is worth every penny highly recommend to get if your purchase is more than $ 100 dollars .

This was a replacement item. Representative made the process easy.

The watch protection is a peace of mind. If anything happens, its nice to know it is covered.

Excellent value for use with Samsung watches. No problems with the return / exchange.

A must purchase! I use my FitBit every single day, a lot of wear and tear. A little piece of the rubber part started to left. I walked right into a BB and walked out with a brand new FitBit.

The agents that instanl my tv have many experience

Only thing that would make this better that it would be covered if i lose it. I lose everything so that would help alot

I would recommend getting the protection plan, because it is very convenient. If you have any issues all you need to do is bring it right into the store and the geek squad will take care of you.

The 2-Year Accidental Geek Squad Product Replacement is great. When ever I have a problem with the product Best Buy stands behind the warranty and either fixes or replaces the item.

This is a protection plan that's actually real. No hassle, no issues, no problems. One of few protection that honors what they promote.

The agents programed my watch and reviewed basic use instructions with me. I had a connection problem and when I came in they fixed the problem had reviewed me how I could correct this through using the website. Excellent customer service and patience.

I break my Fitbit more frequently than most people because I put it through a harsh regimen. Without the replacement plan, I would have paid over $1000 by now. Absolutely worth it.

It was recommended that I get the extra protection. I feel good about this purchase.

Have to have this with my wearables since I’m in construction. Have used it a couple of times.