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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6047 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 6,047 reviews
  • Rated 5 out of 5 stars

    No Brainer for a Smartwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally do not purchase these replacement contracts, but for a smart fitness watch, the chances of damage or failure are very high. Probably not if, but when the watch becomes unusable, peace of mind that the next version will be provided at no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just nice to have accidental protection since the person i bought the watch for tends to break their electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squar Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has the best customer service. I am so happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why would you not get geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For just a little bit of money spent you get piece of mind for when your device eventually breaks. Dont fool yourself by saying you're extremely careful and it wont happen to you, cause it will and you'll be stuck with the bill. Get Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exchange for Broken band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great no hassles ! I have the warranty .They were very helpful in finding me a New Fit bit Charge 2 and I was back tracking my walking in minutes ! I always shop Best Buy for my needs and there great at replacement of warranty items !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bets warranty on the market!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great relief in case I need it! A must for any ele tronic equipment! Never had any problem with their warranties...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind, protection. Love the customer service that comes with this also .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I cannot leave without my watch. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that was on the counter was so nice and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love all the features and stays charged all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly. Give the write opnion. Dont wait on lane. Get appointment easly.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always get the protection

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Always will love the protection plan. If it can't be fixed they'll give you back your money to get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever, fast an accurate; Is there a problem the are gone to found it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year accidental geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best warranty plan out there. You don't have to mess with sending it in and all that business you just go and warranty it and walk out with a brand new one the same day. This is why i will only go to best buy for all my electronic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I buy too many items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service, i suggest everyone to get …..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    especially for wearable tech, you will want the protection plan. when my fitbit started fraying on the band, i was able to replace it with the new blaze model and had trade cash left over to get another band for the new watch. thanks geeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my samusung watch stopped responding to voice to text, I took it into Best Buy and was given a brand new one. Definitely worth the price. Also, the value of the original was refunded back to me (which I rolled back into another protection plan)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really live my watch . It's a really good fit and works wonderful

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GeekSquad here is the best!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It was simply amazing great team! They put in alot of work and was speedy with my help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy watch to use .easy setup ,daughter enjoys purchase step up from her previous watch

    I would recommend this to a friend