Customer Ratings & Reviews

I always purchase available protection plans on expensive items... especially technology and I'm so glad I did! After 1 year and 9 months, I was getting an error message on my watch. I took it to the geek squad, they said it needed replaced, didn't have the same watch in stock.. I paid the difference for the newest watch (about $20) and had a new watch (purchased the protection plan again) within an hour.

i have used warranties from bestbuy a few times to replace items that otherwise would have been very costly to replace over the years, an example would be a dlp tv in which the bulb went out, and i contacted bestbuy they sent a tech with a replacement bulb and after replacement it was like i had a brand new tv, the tv is now on its 3rd owner and still going strong gotta love a well built device and a well served warranty to save your investment.

I'm very grateful that I have the opportunity to have a protection plan on this watch.

I much need this. Numerous watches without warranty and they don't last any time. Then tossed in drawer. Wanted to cover this one. My clerk Marshon took such wonderful care of me. He helped me connect the watch to my phone, explained some of the major features of the phone. He was truly great!

This protection plan is why I shop at best buy. I never have to worry about a product. The minute I have an issue and it stops working as expected I take it in. I have never had problems.

I had purchased 2 fit-bit's in 2015 for Christmas for me and my husband. We wore them daily and after 14 months we noticed that the bands were starting to bulge . We took them back to the store where we bought them and without question they replaced them with the new upgraded ones that fit-bit came out with. I am really glad that I bought the 2 year warranty! I also bought the warranty for the new fit-bits as well.

The geek squad is amazing in best buy. They are so helpful and they guide you and tell you what you need to do if you have a question. They fix your items in a reasonable amount of time.

buy the 2-year plan because you will regret when you break that device. if not buy it then you risk everything.

Would not pass up getting a guarantee subscription on excellent service package

When previous fitbit HR was loosing parts and no longer held decent charge out of warranty only option with fitbit was to purchase new item. Decided with new fitbit via Best Buy for Fitbit Charge 2 and opted for 2 year warranty in case any problem may simply bring in to return. In this case decided extra warranty was worth easy of return rather than dealing with manufacturer again.

A must for any electronic device. Don't be foolish and pass this up.

What I like most about this protection plan is that I can transfer it to anybody I want by calling Geek Squad and submitting their name. Simple and easy.

Geek squad protection plan is amazing for Samsung watches. I will highly recommend if you're buying a Samsung watch from Best buy you get the Geek squad protection plan you won't be sorry.

I purchased this plan to cover an Asus Zenwatch 2 and I am convinced to purchase additional coverage on ANY purchase from Best Buy at this point. The watch stopped working just over 1 year from when I bought it. Rather than losing the money, I was able to get my money back and put toward something else - being as though they no longer sold the iteration of the smartwatch I'd initially purchased.

Great Plan. I purchased the Geek Squad Protection for my Smartwatch. The watch stopped cycling through the functions. Because I had the protect plan, it was easy to get a replacement watch. A great buy for your product protection.

I always get Geek Squad protection. This protection gives you peace of mind to know your product will covered and or may be replaced if it cannot be fixed by them. Also, great protection if financing on Best Buy Credit Card, while not having to pay intrest. If you are trying to pay off a large purchase intrest free, it could set you back then you may have to pay the intrest occured.

Best Buys' PSP/ Geek Squad Protection is always a must. I have never had an issue that this protection doesn't cover and I rarely ever have to use it. The comfort of knowing it's there when I need it well worth the price and I would recommend purchasing the added protection for anything of significant value.

I love this watch. It has so many things you can do and I have a lot of medical issues. I can do a lot of them on this watch.

We haven't needed to use this, i am happy to have not had too however we bought the coverage ad usual for the "just in case" situations.

The geek squad insurance is the best thing ever!!! I will not buy any type of electronic without getting this protection plan. I've had issues with Fitbit and was able to get a new one right on the spot. When my product was no longer available, they upgraded me for free and was still able to carry over the protection to the new device. I recommend everyone get this protection when purchasing electronics.