Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6006 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 6,006 reviews
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad protection, got this replace when the strap had a crack, and it was fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Great Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife's Fitbit stopped charging after three months. She took it in and they handed her a new Fitbit. Also the new Fitbit has a 2 year geek squad on it also. From the day of the exchange. Would buy this again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just do it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the protection plan!!!! I've had to call on my protection plan to replace screens and charging ports. Ok so you do have to surrender your device for a time, but you don't have to purchase another expensive piece of technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection to help ease the mind is always a good thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection to help ease the mind is always a good thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything product that I buy from Best Buy, I always add the Geek Squad. Protection. I am glad I got it because at work I bump my watch a couple of times and I know if it damaged, I can take it back with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go with Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy the protection plan because it's the smart thing to do. I have had a few major purchases quit working within a few months and these plans have saved me a lot of repair and replacement costs. I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection plan from geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is always get the protection plan from geek squad it’s always worth it in case something happens you don’t have to pay out of pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product well worth the price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when I need them. They make it simple and easy to make claim and get you a new item ASAP.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great wearable protection

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wearable protection would recomend 10/10. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this just in case anything happens to watch we can get fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection plan is the best in the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance policy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection has alway taken care of me.From my computer to my son nintendo switch.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GS Service

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, which has tons of features and easy to operate. The screen is super clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great opportunity to have good insurance on products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me with the hole setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was well worth it and very satisfy will tell every one about this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan takes away stress that you may break or hurt your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Their protection program is why I only buy at BBuy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit stopped working and just as simple as giving them my info and the front desk lady said go pick a new one ! I paid a small prorate cost (which is fair!) and boom! I have a new one that same day ! Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps peace at mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying a sports watch like the garmin smartwatch you are bound to be a bit rough on it. The two year protection plan gives you the reassurance that the watch will be taken care of if anything happens to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best insurance for your gadgets!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have all my gadgets and PCs covered with Accidental Geek Squad Replacement coverage. When I have had to use the coverage, if the items was not repairable, I was able to replace it with an equivalent item.

    I would recommend this to a friend