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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6006 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 6,006 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must if you don’t want to worry about issues with your watch. Haven’t needed yet but glad I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really hadnt had to use this. But maybe, I will try and use it for my asung watch and seenif I can get a new battery placed in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids Smartwatch and Nintendo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was a great help with our electronics problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great for college students.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter attends a college 7 hours from home. When she had a problem with her computer, she just went to Best Buy and the Geek Squad was there to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had good luck with geek squad protection. Makes life easy for my wife if anything goes wrong she can go to BBuy and get the issue resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I aleays like to buy protection plans like this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like to buy this protection plan since it gives me confident that my item will be protected for more time, thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hurray Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always paid the extra to get Geek Squad. Tech stuff can get pricey and i like that they can help when i need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product great price defiantly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on my lifestyle and the type of work I do there are multiple opportunities for problems with my smartwatch. This insurance provides me peace of mind for a relatively reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage is nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope to not use, but have on another purchase. Was well worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the Geek Squad replacement on all my products and glad I do. For the Fitbit replacement I don't have to send anything back I just go in the store and they give me a replacement easy as that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection warranty, everyone should buy one. good price , but Walmart protection plans are cheaper wished best buy would lower there prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy , helpful, attentive . I am glad i have protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monica

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to buy insurance for all my products because if anything happens I know geek squad will help me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have any issues they refund the item and the warranty. Re ring up the new item and replacement. If there's a price difference you can upgrade to the newest model. You can't beat it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With everything going on I haven’t had a chance to use it but they stated that with the tv I purchased all I had to do was call them or bring the tv in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Fitbit Alta and it was messing up. Part of the screen you could not read. It did this within the first 15 days of buying it so when I took it in the nice lady at customer service got me a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the watch samsung is the best..................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a Samsung watch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for use with Samsung watches. No problems with the return / exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the 2 year protection plan from Best Buy. Every Fitbit I have owned and messed up after a year, and Best Buy always replaces it no questions asked. I will ALWAYS buy the protection plan.

    I would recommend this to a friend