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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6036 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 6,036 reviews
  • Rated 5 out of 5 stars

    Best protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affodable, hassle-free claims. I would prefer this to any manufacturer care plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get Protection for High Tech Devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new iPhone and added this to the bundle. I always add Geek Squad Protection to my iPhone and iPads. Quick replacement if something goes wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took my concerns seriously and were quick to offer solutions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch protection for me has paid off. I am very hard on my watches and used the full replacement in the past. No worries on getting another watch with no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection plan and easy to use, if you have a question Geek Squad can help you each step of the way and if there’s a problem Geek Squad solves it fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m clumsy. I drop things all the time. I remember losing my phone so i attempted to use my tablet for music. Well it fell off the bathroom sink and totally cracked all over. Best Buy replaced it not charge!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They repaired the item free of charge i will definitely use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Always take out the protection plan on any purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance and Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-year Accidental Geek Squad Product Replacement simply gives me peace of mind should something happen I can get it replaced. Definitely something worth considering that could save you a lot of money down the road.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Samsung watch 6 classic, 47mm

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Amazing watch! I really like it. The screen looks amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy warranty is a definite for any product. I have used it once before to repair a microwave. The parts were shipped to the house prior to the Geek Squad arriving, so the microwave was repaired in one visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sansumg watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this watch pro for me and i like very good watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Invest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squads never lets me down. I always purchased insurance when i buy at BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worked perfecty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We need to use it less than a month after purchased the watch and it worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well with me being clumsy and absent minded

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Realpaired my watch quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was fast and device has worked great since itnwas repaired. Worth the purchase as it would have cost me 4× the amount of the original purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have Geek Squad Protection plans on everything! So worth it. Especially things like this Kindle Fire tablet or anything with a screen since the protection plan covers accidental damage also!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my Fitbit around 3 times and they gave me a new one every time. Also if it is broken and you are wanting to upgrade they will give you what you paid for it and put it towards something else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best insurance ever!! Its reliable and the geek squad knows how to treat their customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They will replace or fix your electronics that have had a hardware or software failure. Technology isn’t perfect so it’s a smart idea to insure your investment is protected so you have peace of mind.

    I would recommend this to a friend