Customer Ratings & Reviews

I used the Accidental Product Replacement with my old FITBIT Charge and it was great, Every time my FITBIT had issues, the warranty allowed me to receive a new FITBIT.

Geek squad Is a must for parents having a little children and a pet owner for accidental damage coverage

It works really well for what my mom needed it for.

Spoke to an agent regarding my 43” tv having problems and was told I needed to bring it into the store for repair. Prior to calling I thoroughly read the specifics of the service I needed and clearly stated that 43” and up was in home service. Now the tech I spoke with was very friendly but also very determined to tell me that I was wrong. I politely guided them to the size spec portion of their service guidelines and after a 3 minute back and forth I was finally advised that I was right and they would schedule an in home repair. After all of that I ended up not need the service as I was able to do a hard reset of my insignia tv for the second time in 4 months and correct the issue myself.

For an unknown reason, my husband's FitBit quit working. I took it back to Best Buy and it was replaced--then and there! Good use of money for piece of mind.

The sales person was very knowledgeable about the product,and gave advice on plan.

They are always willing to help. Good professionals

Love this product so much!!! It pretty much does everything so seamlessly

Best thing i ever got with my watch i recommended.

I have had the need to use my geek squad protection in the past and it could not have been simpler. i highly recommend this product to anyone purchasing most anything.

I'm glad we purchase this just in case something goes wrong with the watch. Great price and product!

Never hadva problem with geek squad protection. Its worth getting worry free coverage on any electronics

The geek squad agent are very nice and smart. They answer all questions

My heart rate monitor wasn’t working nor was I receiving my text alerts... brought it in they traded me for a new one, no questions asked. They are amazing!

Look for "Replacement " in plan pretty much extends return policy by plan years.

I get Geek Squad on practically everything. The convenience of getting to work with best buy over the manufacturer is huge! And I always know my investment is protected.

I love this item. This has helped me on my way to weight loss and also reminds me about messages that I have. Sinks with my phone very easy. Would buy it again in a heart beat.

Have had to use the plan several times with an old smartwatch. Super simple return and was able to get a new one same day. I purchase these with everything now!

So I bought a fitbit for my wife after I accidentally step on her old one. After having it for awhile the band broke. Thank goodness I bought this service plan.

This is awesome, we buy this for almost everything we buy at Best Buy