Customer Ratings & Reviews

I love Geek Squad! They are very professional and really take care of your stuff. There's always easy to get a solution from them.

I get the Geek Squad replacement on all my products and glad I do. For the Fitbit replacement I don't have to send anything back I just go in the store and they give me a replacement easy as that

I bought a Fitbit Alta and it was messing up. Part of the screen you could not read. It did this within the first 15 days of buying it so when I took it in the nice lady at customer service got me a new one

Got this warranty for my gf galaxy watch , always get warranties trust me , you never know!

Have not had a need to use but I'm sure if I needed it should take care of my issues. Had this Geek Squad before use it and my laptop was replaced.

Based on my lifestyle and the type of work I do there are multiple opportunities for problems with my smartwatch. This insurance provides me peace of mind for a relatively reasonable price.

Service agreement is well worth the money.i feel very protected and know that if something happens to my item it will be taken care of.

Experience was straight forward exchanging the Galaxy watch.

You’re gonna want this warranty if you want peace of mind or have fear of damaging your smart watch. Highly recommend if you’re an outdoorsy person.

Spent a good bit of money on the original which my wife loved the protection plan was awesome got a brand new watch for the price of another warranty

Always buy the 2 year protection plan from Best Buy. Every Fitbit I have owned and messed up after a year, and Best Buy always replaces it no questions asked. I will ALWAYS buy the protection plan.

If you have any issues they refund the item and the warranty. Re ring up the new item and replacement. If there's a price difference you can upgrade to the newest model. You can't beat it.

Good service, personal very friendly. They solved my issue.

I recommend this to anyone purchasing a Fitbit. It covered a Fitbit when it stopped charging. Saved my friend from having to put out the $ again for something that went wrong and wasn't her fault

I would definitely recommend getting this for all big ticket items at Best Buy. They really stand behind the warranty and the service has always been great.

I never get insurance or plans, but I’ve always had great experiences with geek squad protection. I highly recommend getting it.

Buying a protection plan gives peace of mind in case of some catastrophic failure event that damages your product, once. You need to purchase it again for your replacement product, fair enough.

Thanks for the watch its awesome and the insurance is the best

I got this just in case anything happens to watch we can get fixed

The Geek Squad warranty for my Samsung Galaxy Active2 watch gave me peace-of-mind on my purchase. Excellent customer service when questions arose.