Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 5985 reviews
(5,985 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Protection insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Insurance is a total waste of money...... till you need it! I do construction work for a utility and bought this just in case. Haven't had to use it watch is pretty durable.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always helpful and great to have for any issues with your items.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
lifesaver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.getting the protection plan for my products in this situation is great. again it is hit and miss but this one was a hit since my watch was acting weird and went into to get a replacement watch
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel good knowing that the Geek Squad has my back if anything goes wrong with my watch.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Thankful I got this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Get the Geek protection if you buy a Samsung product! Samsung does not support their products or their customers, Samsung has the worst customer service in the world!
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Usually dont purchase extended warranties. I have had great success with Geek Squad and for my state of mind in this case
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All around best investment ever. Love how my kids break things cause their kids but I have a back up service to ensure I didn't just throw all the $$$$ down the drain.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Thanks Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy a warranty, not only does it save big bucks in the future ahead, but it always pays for itself.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Valued Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy a warranty, not only does it save big bucks in the future ahead, but it always pays for itself.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it very much very good. excellent product I recommend it
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Get the protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a no brainer when purchasing a smart watch. Great to have the peace of mind that best buy will fix it I need case of an accident, and I bang my arm/wrist all the time.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Always great warrenty.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had to use this with this particular item at this time, however the warrenty has always been really good. A problem, take it in they replace the product.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Replacement plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If anyone purchases anything from Best Buy the protection plan they offer with it is a must. I don't buy anything without it, no questions asked they just take care of it.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best protection there is for electronics! I love having that piece of mind.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were great, when my fitness tracker wouldn't charge they refunded me everything and help me pick out something different because they no longer had mine. No questions asked
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
So worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always purchase it when I purchase my Galaxy Watches. You never know! At the price of the watches, it is so worth it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This protection plan came in very handy when my smartwatch broke after 18 months of owning it. Got it replaced with no hassle.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were there when I had questions with my watch. Very quick to respond and game me all the technical support I needed.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Smart buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always been skeptical of buying extra insurance but it’s been a life savor for most products I buy for my son. Wouldn’t buy something without it now.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Easy protection.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would never go without the protection on my electronics. It's better then the price to replace an unprotected item.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
