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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5983 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 5,983 reviews
  • Rated 5 out of 5 stars

    used my protection recently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when my last Fit Bit was a week away from my insurance ending..the band started to separate..I didn't know If my coverage was still active..went into Best Buy and they looked it up..I was able to get my new Fit Bit..easily..and bought the protection plan again..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchased protection plan and they always deliver quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This product has saved me money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this product for two years. I have taken in three laptops for check-ups. What a relief to have a place to go through and make sure everything is up to date and working. It covers so many of my electronics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I will sleep better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey, but I love this watch so much that I was willing to spend the money. We have used Geek Squad protection in the past and they always stood behind their guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Warranties are the way to go with electronics. Hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the watch for usingit to text and answering calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought this for every watch I've gotten and have used it at least once due to the fact that the watch malfunctioned later on. I was able to get a brand nee replacement for no extra charge. Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versa 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it, but if we needed to the geek squad would just replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung watch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit. I like the fact that I can monitor so any things with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it yet but I hear good things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought a gear s3 Frontier watch at the beggining of the year and it broke. Sent it to Samsung to get it fixed. Got it back and still didn't work. So I bought a new one because they were no help when I called back a second time. So I bought the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, so, so worth the money spent! One watch stopped working but because of this Geek Squad protection, I got a newer version watch 100% paid for with new Geek Squad protection!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased this plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After daily wear for almost a year, my Gatmin tracker wrist band gave out a bit. I took it back to my local Best Buy store and within 15 minutes I walked out with a brand new tracker free of charge. I am so glad I purchased the Protection Plan because I love my Gatmin tracker !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed my computer. Way to much inappropriate pictures of myself. I have a hangnail fetish. The geeks helped me realize my problem and I am currently in therapy. Thank you geeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motivation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to use mine daily for motivation to get my 10K steps every day, upset that it finally went out on me and Bestbuy not offering insurance for fitbit anymore

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there! Thanks for sharing this with us and sorry for the very slow response! I'm so happy to hear you love your smart fitness tracker! They're definitely an essential in a healthy lifestyle. We're sorry about not offering protection on some of those products anymore. But, we hope you found another unit that you love this time! Please let us know if you have any further questions or concerns.

  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek sqaud anytime I need help they are always so quick and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is so helpful and useful I get it every time I purchase a new watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price match option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome watch with even better pricing. This watch does anything and everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for break downs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get it on things is a must and having 4 children is on the that top list.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only place I always buy the extra protection at because it is actually worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only place I always buy the extra protection at because it is actually worth it.

    I would recommend this to a friend