Customer Ratings & Reviews

John and Philip are excellent Geek Squad employees they have installed everything in my home way to go boys you are the greatest thank you so much

I am not a computer whiz by any stretch of the imagination and it's good to know I have someone to go to when I need help, and I need help often. Great service and very knowledgeable geeks.

Protection plans are a must. You never know when a product will malfunction or break. Geek Squad and Best Buy have always taken care of me well, which is why I continue to purchase from here.

I always recommend the Geek Squad Protection plan! They are great, and if something happens you don't have to deal with the manufacturer.

Excellent value for use with Samsung watches. No problems with the return / exchange.

2-Year Accidental Geek Squad Product Replacement is always worth the money for me. Always breaking or washing something that I shouldn't have and no questions asked they fix or make right

I think that this is a no-brainer to protect my Samsung Watch5.

They were helpfull and friendly we gave me a refund

I bought a sports watch for my teenage son. For pennies on the dollar, it's worth the peace of mind knowing a replacement is there if anything happens.

Geek squad services, a must purchase for the accident prone. Always there in a pinch and always saves me from myself.

I bought this plan along with my smartwatch and is a great buy expecially for the amount of time that it is good for. I have not had to use it but knowing if it fails for no known reason I am covered.

I have opted out of the protection plan in the past and regretted it. It delivers as promised and I have been very happy with the prompt replacement provided by best buy and their warranty.

I purchased a fitbit versa and it stopped working within a month of purchase. Exchanged for same model but decided that the small protection replacement fee was worth it.

Have to have this with my wearables since I’m in construction. Have used it a couple of times.

This was a replacement item. Representative made the process easy.

Great service helping me decide which Apple Watch to buy.

It was recommended that I get the extra protection. I feel good about this purchase.

Really good warranty provided by Best Buy. Glad I got it as my Fitbit was having issues and they were happy to assist me in getting me a replacement

I don't normally buy insurance for most of my electronic items as I view the cost of buying it typically a waste of money. This plan however I've used already for once I'm so glad I had it. My new Samsung smart watch started acting up, and after a brief look to see if it could be fixed, Best Buy replaced it without hesitation.

I used this before and they replaced my item with no issue. i always thought these warranty things were bogus, but i was wrong. This is A must buy for anything you buy from best buy.