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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6048 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 6,048 reviews
  • Rated 5 out of 5 stars

    Don't know yet - I wanted the 25 points.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure. I have never had to use it. I would like to think the Geek squad would be there if i needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great had a problem with my watch and was replaced with a brand new one right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never go without the protection on my electronics. It's better then the price to replace an unprotected item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase it when I purchase my Galaxy Watches. You never know! At the price of the watches, it is so worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use if your not into many gadgets. The app definitely is a must

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Accidental Product Replacement with my old FITBIT Charge and it was great, Every time my FITBIT had issues, the warranty allowed me to receive a new FITBIT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very necessary, if you buy something that tends to expire quick, like a smart watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad protection is so easy to use no fuss no arguments just great service. It is also why I go back to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always by the Geek Squad protection on all of my electronics. I like having that extra security on my fitbits, computer, and other expensive purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's warranty is the best by far. I always recommend that you add the warranty to all the products you buy at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's warranty is the best by far. I always recommend that you add the warranty to all the products you buy at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with this watch, it's worth every penny. Especially the waterproof.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the way things are made today it's a good idea to get protection , Because you can't hardly repair anything anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this warranty for additional coverage. Never had a problem when i have to return a broken item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beneficial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really good to use and it is beneficial to me when i am at work to communicate to my family especially my kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the need to use my geek squad protection in the past and it could not have been simpler. i highly recommend this product to anyone purchasing most anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET THIS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an unknown reason, my husband's FitBit quit working. I took it back to Best Buy and it was replaced--then and there! Good use of money for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sqaud service is great would recommend it to every best buy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfaction guaranteed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent were very knowledgeable of my products at hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the warranty from Bestbuy. I normally have no issues when I need assistance with a product with the GeekSquad plan.

    I would recommend this to a friend