Customer Ratings & Reviews

Firbit has had its issues but with the extended warranty Best Buy is great about replacing it. Easy, they replace it and away we go.

Glad I picked this up to protect my watch, nice to have that peace of mind

He explained the need for the service and I am satisfied with the purchase

They do a good job setting up stuff like the watch.

I bought the Samsung S3 smart watch today and for a few more dollars I got this great warranty for 2 years in case something goes wrong

I've used Geek squad accidental replacement for Fitbit watches, tablet replacements. Can't go wrong.

I always get the Geek Squad protection if applicable. I have needed it on numerous occasions and it has saved me money in the long run.

Geek service are the best. It was easy to install. Greatest service ever.

This watch does it’s job but can be improved upon. Had my son fly unaccompanied and this watch worked when he landed. He’s able to call me and text the little emojis. However the watch dies fast, I give it a school day before it needs to be charged. The location may sometimes lag as well but it’s a good started communication device for kids.

I was excited to learn I could purchase protection for this item! It made me feel more comfortable for purchasing such an expensive item.

This has saved my butt several times. Watches get abused. Being able to replace is important!!!!

I always buy protection plan for all purchases as it has helped me a lot.

Haven't needed to use it on this watch but have other devices and they are fast and reliable

Excellent service and they hardly disappoints on communication and resolving issues.

Best Buy's Geek Squad maintenance agreements are one of the prime reasons we shop at this location versus other options. We have had to use this service multiple times with good results.

All my TV's, appliances, earphones, IPhones & IPad come from Best Buy. I always buy the warranty & have had to use it more than once.

Best service/product protection plan out there. You'd be a fool not to get this service.

gotta get that protection for the new watch, thanks.

Best service/product protection plan out there. You'd be a fool not to get this service.

Geek Squad was very helpful and friendly when exchanging/upgrading my fitness tracker. The service was done in a timely manner. Thank you!