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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6048 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 6,048 reviews
  • Rated 5 out of 5 stars

    Always the best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love Best buy's warranty never can go wrong they fix or replace every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace in Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind with replacement warranty service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great purchase as I bought my mother a laptop and she is able to use this support since she is New York and I'm in Texas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance on your technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a coverage I am glad I bought. It has been used twice with out problems. And the item was replace both of those times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassel, worked well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my Gear 2 would not work, and Geek Squad agent arrange for a replacement. No Hassel. I would not buy a Gear watch without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problems with a fitness tracker i bought. I went to get it fixed and they replaced it right away. Def worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions about it; no one likes wasting money so protect your investment and don’t through it away! Accidents always happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have full knowledge to attend any concerns I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a must.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for your investment is a must. If you buy something why not protect it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would suggest the warranty, it is a little pricey but worth it in the long run. Just make sure you keep up with the date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended for small fragile gadgets, the squad team is very knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician came out and repaired my refrigerator but unfortunately it happened again in about 2 month’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident prone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A just in case to keep my carelessness covered as well as my investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Card is the best extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care besides Geek squad is the best insurance and peace of mind you’ll ever invest in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen Protector installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them install my screen Protector. I always end up with bubbles. They did a fine job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents have been very helpful. Most recently I used this service to repair a cracked screen on my Note 9. The only downfall is the only location servicing the Note 9 is in Round Rock and we are in South Austin.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, the service plan is worth getting for equipment that continues to change or very vulnerable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this warranty but I feel good knowing I have it should I need to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wallet saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every product I have had to use a plan, was replaced easily and once with an upgraded product due to availability. Saved tome and money.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good for non-apple mobile phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not great for phones unless its iPhone or Samsung. For any other device like Google Pixel, they don't do part swaps, they want $199 service fee to replace it. Phone itself, by the end of the 2 years is already that price for the refurbished (which is what they send you). Really no point.

    No, I would not recommend this to a friend