Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6022 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 6,022 reviews
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan best buy is the best at replacing your items if anything happens to them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, excellent services and great professional workers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, excellent services and great professional workers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal in geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it and hope I never will but this is a great price on a 2 year protection plan. You never know when it will be broken, dropped or just stop working. With this I can rest assured that it will be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband he love this watch………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed, it really does the job! Highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice service offered for the product that was adquire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust them and this makes me feel safe that if there is trouble with the product that we are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps me honest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a fitness watch that tracks real body movement in my target heart rate zone this watch does it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really appreciate their service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s comforting to know if I need help with my laptop that I can call the Greek Squad for assistance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used quick squat as of yet my husband bought it for a protectio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value insurance make sure to get it to protect your items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you have children, its a no brainer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with a good old geek squad, especially with 2 kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helps show me how to use my product to the best of my ability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Applied perfect to a watch I bought, I asked for a credit instead

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A definite MUST!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend buying protection. Its a small fee for hassle free exchange or replacement.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I thought it was...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I purchased the accidental protection because I planned on being extremely active with my watch. Which I was and ended up shattering the screen right before the pandemic. All businesses including geek squad ceased operations so I couldn't come in and ask questions about repair. So I called and asked for a replacement when they started curbside. They told me I didn't have the right plan for that. I waited months for them to start opening for appointments again. Only to get a gift card for what I paid for the watch minus the $60 protection plan. Unfortunately, I bought the watch on sale and so now I have to cover the difference out of pocket. Plus purchase another protection plan. No one told me the protection plan was basically a 1 time use and then you have to purchase it again.. didn't think it worked like that. I understand 1 replacements per year or something like that, but jeez. I'm out of pocket $100 extra because of the "replacement voucher" as it should be called and the difference in sale price. On top of that I had to wait 4 months for them to do basically what I was asking for immediately after the accident. Geek squad is a joke.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Use this protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranties are at best buy hands down. Super hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad coverage when I can. It has always paid off in the long run!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my washer quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came to my house within a day and fixed my washer. Very helpful.

    I would recommend this to a friend