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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6049 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 6,049 reviews
  • Rated 5 out of 5 stars

    Excellent warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit stop charging and it was replaced without any hesitation or questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty works and Best Buy have little hassle and when I needed warranty workin the past. Didn’t blink when they asked if I wanted to add this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been getting this for every item I purchase, it has not let me down yet. When I need to return something for an exchange within the protected time period, I find exchanges fast and easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad programed my smartwatches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is always helpful in helping the set of any device you purchase. They are patient, friendly, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with the first fitbit I bought and GeekSquad was a tremendous help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome love the protection plan when life gets in the way Best Buy is there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one thing that is way worth the money since it covers everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never an issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase these..and never have an issue when something happens..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good to be protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection for my equipments, excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Charge 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Charge 2 was replaced when the crystal cracked. No problem with the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I't Quit Sync

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The company stood behind it with another 2 year replacement warranty! To My surprise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad warranties. Always no hassle the few times I have used it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Geek squad protection for every thing I buy that it is offered on, so worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great it is there when you need it please get it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best protection plan. No hassles or arguing...quick and easy returns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best protection plan. They fix or replace the watch with no problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I GEEK SQUAD IS AN UNDERSTATEMENT.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY ARE VERY ATTENTIVE THEY KNOW WHAT YOU NEED WITHOUT EXPLANING MUCH OF ANYTHING. I AM HAPPY WITH THE CUSTOMER SERVICE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed it for this product but it’s nice Best Buy will back you up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision i made was getting the replacement warranty, it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement and even saved money when I had to upgrade to the new model.

    I would recommend this to a friend