Customer Ratings & Reviews

Love Geek Squad service! Reasonable price ensures peace of mind on devices.

i have used warranties from bestbuy a few times to replace items that otherwise would have been very costly to replace over the years, an example would be a dlp tv in which the bulb went out, and i contacted bestbuy they sent a tech with a replacement bulb and after replacement it was like i had a brand new tv, the tv is now on its 3rd owner and still going strong gotta love a well built device and a well served warranty to save your investment.

The plan was super simple to use, just bring the product in and tell them your account details. I have used this to replace a smart watch and wireless earbuds. Both times I was in and out of the store in 5 minutes. If you get a product that might get damaged physically (or has a battery that might die), make sure to get the plan.

Love having geek squad and the protection. It’s a must

A must have for any smart watch, phone, or tablet I've drop my phone and banged my watch too many time not to have this coverage.

This is just for the possible $400 gift card for the review. Thanks

I always purchase accidental protection plans on my products. this came in handy when my fitbit charge 2 stopped working out of no where. I took it to best buy. they looked at it and simply told me to get a new one. I got my new fitbit free since I purchased this warranty the first time around and I purchased it again when I had to replace my fitbit.

Great service. Very knowledgeable technician. Thank you for all you do

Always get it. The last time my watch broke because of the heat wave and just had to come and exchange it... it was on special, so got money back to apply for warranty for the new one

Can never be too careful when it comes to electronics. I always make sure all my devices are covered. I've already had to use the 2 year protection a few times and it's definitely worth having.

I like the way that it just works flawlessly without being too complicated, keeps things simple, the battery is good and can be charged in 30 mins to get somewhere between 30-40% in you are in a hurry.

Geek squad is always a great investment, when anything happens, there no issue or fuss when you bring it to them

they did not have the smart watch 5 any more so i got the smart watch 6 for the same price and i really love my smart watch 6

I was having issues with my watch functions. Thinking that I had tried everything, including a reboot, I decided to take it in for help. They worked their magic including a reboot that I also tried and walked out happy with a working watch!

I had purchased 2 fit-bit's in 2015 for Christmas for me and my husband. We wore them daily and after 14 months we noticed that the bands were starting to bulge . We took them back to the store where we bought them and without question they replaced them with the new upgraded ones that fit-bit came out with. I am really glad that I bought the 2 year warranty! I also bought the warranty for the new fit-bits as well.

Great product excellent service online and in store thank you bestbuy for hiring such great people

Excellent watch great features and big numbers Bright and easy to see.

The insurance is good to have when it comes to your electronics investment purchase.

I always purchase electronics at Best Buy as their insurance is no hassle and is taken care of in house. You don't have to send it off to some 3rd party program.

When previous fitbit HR was loosing parts and no longer held decent charge out of warranty only option with fitbit was to purchase new item. Decided with new fitbit via Best Buy for Fitbit Charge 2 and opted for 2 year warranty in case any problem may simply bring in to return. In this case decided extra warranty was worth easy of return rather than dealing with manufacturer again.