Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 6025 reviews
(6,025 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 1 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just feel like I got this but I don't think I might even use it.
This review is from 2-Year Accidental Geek Squad Product Replacement
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thank you for sharing this with us. We totally hear you on this and hope that you don't have to use it in the event of an issue. However, if you do, we'll be happy to be there for you.
Rated 1 out of 5 stars
Complete waste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasteful and expensive... They were very unhelpful with a refund.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for taking time out of your day to share your thoughts with us. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Not needed since we returned item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not needed since we returned item. Purchased elsewhere
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Used to be the best warranty ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This warranty is no longer available, It is for 2 yrs. Fitbit is only 1 yr.
This review is from 2-Year Accidental Geek Squad Product Replacement
No, I would not recommend this to a friendRated 5 out of 5 stars
Worth it and gives peace of mind
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get this for all of my products. I am very accident prone and I have small children around me all the time. And regardless of how cautious I am or how much I take care of my things, I cannot predict the unpredictable and having this has saved me multiple times. I also never have an issue with submitting claims directly in store
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Haven't needed it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe needed for more expensive products, but didn't need it for this.
This review is from 2-Year Accidental Geek Squad Product Replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
Needs More coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Should have something for thefts with a small fee.
This review is from 2-Year Accidental Geek Squad Product Replacement
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We do offer loss and theft protections on certain phones for an additional cost. Please swing by your local Best Buy store to see if your phone qualifies to have that protection added on.
Rated 1 out of 5 stars
Ca I return as I did not use product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product I purchased this for was not to my liking, can I return?
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 1 out of 5 stars
2 years accidental replace
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My biggest mistake ever not good at all.store .....
This review is from 2-Year Accidental Geek Squad Product Replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
Not cost effective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's insurance of course. Designed to make the company money
This review is from 2-Year Accidental Geek Squad Product Replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
Can't use due to item lost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received a defective product causing loss. No help
This review is from 2-Year Accidental Geek Squad Product Replacement
No, I would not recommend this to a friendRated 5 out of 5 stars
Good To Have
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always try and purchase an extended warranty on my electronics.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
One that honors their policy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My pixel watch band broke, causing my watch to fall off my wrist and breaking the screen, took it into Best Buy no questions asked they replaced the watch and it was quick and simple.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad warranty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth the extra money, as it prevents any worry for the long run. Anything can happen, better safe than sorry.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
No hassle
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad always delivers. Great coverage for a great price!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of Mind
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for peace of mind. Geek Squad employees are always great to work with.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love geek squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is cool I love geek squad services they be on point
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
There When You Need It
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There when you need it. They have record when your documentation gets lost.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fast services and good prices
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They fixed my old laptop and left it like new. The service was very fast and reasonably priced
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I dig it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best protection I've seen for returns replacement and repair.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
