Customer Ratings & Reviews

This protection plan is why I shop at best buy. I never have to worry about a product. The minute I have an issue and it stops working as expected I take it in. I have never had problems.

Peace of mind is so reassuring and the simplicity of using them is amazing!

Purchased the 2 Year Protection plan on the Fitbit Charge HR I purchased for my wife. The plan cost $30, and in my opinion, is a great deal in this situation since these fitness trackers tend to break down within the first year at a higher than average rate. We will receive full product replacement if it stops working, so I'll gladly spend the money on the warranty in this case.

Decent price and peace of mind, wasn't going to get this but the thought of clanging the watch against something when I'm moving is definitely worth he price of this.

Great product excellent service online and in store thank you bestbuy for hiring such great people

Very helpful and polite. Helped me get a better watch because mine was nit working properly anymore. Helped me found a solution to my watch problem.

I dont always buy the extras, until my printer of less than a year broke on me. I called HP they told me i would have to pay $150 for them to send me a new one. They said they could replace the part because it was going to be more expensive to repair than to buy a new one. I bought a new printer and got the protection just incase anything happens to it its cover.

I know many people thing Best Buy is over priced but they need to be reminded they do price match! Plus they offer this awesome insurance for most product (I think). I purchase the insurance with all my electronics. I know it was be a bit pricey but it's totally worth it in the end. Covers pretty much anything that that can possibly happen to the devices

we love geek squad, they are so helpful, and have helped us out numerous times.

The service is excellent . I havé uses the service for Mayor Appliances and I am satisfied with the rapid response . And excellent repair of them

Thanks! Very satisfied with my purchase. Geek squad always takes good care of me. My most trusted computer repair place. Geek squad has helped me many times when my system was down. I would have otherwise had to buy a new system. I would definitely recommend them to a friend. 5 star service.

The watch is amazing the gps is precise, I am able to receive notifications, although not able to make calls it does let me know of any incoming calls.

The geek squad is amazing in best buy. They are so helpful and they guide you and tell you what you need to do if you have a question. They fix your items in a reasonable amount of time.

Got a new watch no problem. My fit bit charge to was a year and a half old. I want while I worked while I slept in while I played. It barely showed any marks but the lens got a small crack after an impact one day while working. I took it in the Best Buy show them the receipt for the warranty and they gave me a brand new watch. You can’t beat that!

Geek squad protection plan is amazing for Samsung watches. I will highly recommend if you're buying a Samsung watch from Best buy you get the Geek squad protection plan you won't be sorry.

Best Buy replaced the Fitbit no trouble. However, this time they gave a Best Buy gift card and not just a product replacement. I am now wondering when my new Fitbit needs to be replaced will Best Buy replace it. The Fitbit was on sale. I am afraid to replace it since they no longer do product replacement. I am afraid that I will only be credited the sale price.

This watch is perfect for a young child who isn’t ready for a cell phone!

Love Geek Squad service! Reasonable price ensures peace of mind on devices.

This is a no brainier to get for the watch as an insurance coverage in case life happens because it will happen just a matter of time. Best Buy has best replacement program and almost any product at Best Buy can be covered. Products are essentially investments and you should always protect investments.

I took my computer to best buy and needed help with it the first time. I didn't have an appointment so I had too come back a different day because they was all booked up. The day I got there they was very prompt in helping me but I had too pay $300 ish for the security app so they could fix it. Plus I had to leave my computer there and pick it up when it was done. That's why I'm giving 4 stars because I was disappointed in having too come back. And paying $300 upfront too get it fixed.